BMW of Westlake - Service Center

BMW had my preordered tires ready for installation. They got my car in quickly and completed the installation and alignment within their estimated time. got my car in quickly and completed the installation and alignment within their estimated time. More

BMW Westlake went above and beyond to fix a problem created for me by another local BMW dealer. Now they have won our business for good. created for me by another local BMW dealer. Now they have won our business for good. More

I would of liked a lot more up front knowledge about needing to get a rental car and how long I was going to be without my car before I dropped it off. needing to get a rental car and how long I was going to be without my car before I dropped it off. More

Cory and Kelly are fantastic. I needed to get a new set of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always e of winter tires Wednesday. Cory made it happen overnight. Thanks!! Kelly took care of the warranty mix up and Mike in Finance got it done. I Always enjoy the experience here. More

Quick,efficient,friendly,they wash your car,they don’t try and find a lot of stuff that doesn’t need attention. try and find a lot of stuff that doesn’t need attention. More

From purchase to getting car serviced, always a pleasure, always done right the first time. always done right the first time. More

Always a nice place to visit and very attentative service. Clear communications on what is happening and costs associated. They took a video of the issue so you knew it was real. service. Clear communications on what is happening and costs associated. They took a video of the issue so you knew it was real. More

Lived up to the warranty for previous service. Nice to see someone admit to a previous mistake. see someone admit to a previous mistake. More

The service was very good but my car was not car washed as expected. Otherwise very good service. as expected. Otherwise very good service. More

Staff friendly and car was serviced quickly. Did not like that my vehicle was not washed and I was unable to get a loaner. I expected more from BMW. that my vehicle was not washed and I was unable to get a loaner. I expected more from BMW. More