BMW of Westlake - Service Center

Did a great job, charged decently fair price for brand. Finishing wash was great touch and honest mechanics are always much appreciated. Kudos bmw west lake! Finishing wash was great touch and honest mechanics are always much appreciated. Kudos bmw west lake! More

The team is very friendly, helpful and very efficient in completing service for my vehicle. I particularly liked when they sent me a video of the service team member walking around the vehicle pointing out completing service for my vehicle. I particularly liked when they sent me a video of the service team member walking around the vehicle pointing out items that they had checked during my visit. More

The BMW Westlake Dealership is very professional, excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. excellent service, efficient and friendly staff. Easy to schedule service appointments. The Service work could be more economical though. More

At 7:30 AM, there were 3 service writers on duty so I had no wait. My wife has a Ford and there you could wait 10 to 15 minuted just to get waited on, if you are lucky. They only have one service writer. no wait. My wife has a Ford and there you could wait 10 to 15 minuted just to get waited on, if you are lucky. They only have one service writer. No way to edited sorry. More

Great service! The team was great and they did a great job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! job at helping. Wait was minimal and they even washed my car and floor liners! Loved it! More

Great and super friendly service. While waiting, they provided updates on the time and work. The paperwork was done ahead of time so I could leave as soon the car was serviced. Recommended! provided updates on the time and work. The paperwork was done ahead of time so I could leave as soon the car was serviced. Recommended! More

Excellent service diagnostics and quality. Jim Strunk is my trusted advisor when it comes to managing my BMW 330i. He has consistently delivered on BMWs promise of responsiveness and quality throughout the my trusted advisor when it comes to managing my BMW 330i. He has consistently delivered on BMWs promise of responsiveness and quality throughout the 10+ years I've been coming to this service center. More

Brittaney did a great job to resolve my issue with BMW assist. She kept me up to date on the progress to fix my car until it was delivered. Greatly appreciated. assist. She kept me up to date on the progress to fix my car until it was delivered. Greatly appreciated. More

Wonderful service. We asked to add a trailer hitch to our 2020 X5. The crew did a great job and we are very pleased with the result. our 2020 X5. The crew did a great job and we are very pleased with the result. More

Great Service. Took my vehicle in for service and detail. Only issue is they did not clean my convertibles rear window. But all in all excellent service and employees were fantastic. Only issue is they did not clean my convertibles rear window. But all in all excellent service and employees were fantastic. More