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BMW of Westlake - Service Center

Westlake, OH

4.7
1,987 Reviews

1,987 Reviews of BMW of Westlake - Service Center

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November 20, 2024

Efficient and timely service. Loaner car was a real blessing. The communication was excellent as well! More

by LINDALCOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

We appreciate your positive review about your recent experience with us!

November 20, 2024

Cory was great. Have called 2 salespeople about buying new car this year but neither was enthusiastic about it. More

by BRELLJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback. thank you so much for the positive review!

November 20, 2024

Great dealership. Prompt service and courteous employees. Good place to service your car. Reliable place More

by JACOBPRE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

Thank you so much for the positive review!

November 20, 2024

Brittany made the experience so effortless. I’m happy with the service I received. I love having a BMW More

by MCIRYAK1783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

November 20, 2024

Service was ok, they got done in a reasonable time. Sales side was a letdown, didn't seem too interested in talking to someone there for service, even though I was out in the lot looking. More

by BP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

In and out in one hour, which was nice. Good internet that used while waiting. Car was cleaned including floor mats was nice More

by JASON.MAHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

Jason, your satisfaction is our top priority.

November 19, 2024

Cory & the service team are very response, efficient, and timely with their repairs. Communication is fantastic! More

by CJTAKES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Laumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Andrew in the. Service dept always goes beyond in providing complete and curteous service and attention to detail More

by RWSCS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

We're so happy we were able to help you out!

November 19, 2024

Great facility, great staff. They have all the latest products and services that bmw offers More

by llabenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

BMW of Westlake responded

Thank you for sharing your positive experience!

November 17, 2024

Easy to deal with and competitively priced. Always do it right the first time. Good to buy from too! More

by rgneumann17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

BMW of Westlake responded

We are very happy to have provided you with such a positive experience!

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