BMW of Westlake - Service Center

Dealership was professional and Service, prompt. I was on and out in about a half hour for my regular service, I was on and out in about a half hour for my regular service, More

Brittany was a joy to work with. Glad I moved from middleburg heights location to Westlake!!! Glad I moved from middleburg heights location to Westlake!!! More

Very poor follow up on items from when I picked up the car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and nee car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and needed new tires, thought a little more consideration should have been made the car was almost $100k and had to put tires on it in 6 months that does not seem right. More

Service was great. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. More

Brittany was very helpful about scheduling appointment and informing me about all the work being done with my car. My car was fixed in a timely manner. I was very happy and satisfied with the service I re and informing me about all the work being done with my car. My car was fixed in a timely manner. I was very happy and satisfied with the service I received by the BMW of the Westlake. More

Very customer oriented, clean good coffee work done right and with BMW parts. Sad an BM W air conditioner evaporator failed so early. and with BMW parts. Sad an BM W air conditioner evaporator failed so early. More

They did an unauthorized repair on my tire and they told me it was dangerous to do me it was dangerous to do More

Perfect experience. Cory was awesome and very professional. Work was done timely and was a pleasant time. Cory was awesome and very professional. Work was done timely and was a pleasant time. More

I called and they recommended for me to come in, Mathew did great job in taking care of the problem in timely fashion did great job in taking care of the problem in timely fashion More

Very pleasant customer service experience. Brittney was very professional and kept me informed of my vehicle while I waited for service. I will be back! Brittney was very professional and kept me informed of my vehicle while I waited for service. I will be back! More