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BMW of Westlake - Service Center

Westlake, OH

4.7
2,063 Reviews

2,063 Reviews of BMW of Westlake - Service Center

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August 06, 2024

Great follow up and timely updates before during and after the scheduled service. Nice work More

by SDJANAS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 03, 2024

He got all my info, signed me in took note of my other issue. Stated one of my issues would cost 195 dollar to look at, I agreed to pay. Battery got changed, top got lubed...all good. More

by WEDONGES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

August 02, 2024

Great team in Westlake. . they definitely take care of us. Always a pleasure to work with. More

by RJLJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

BMW of Westlake responded

Rjljal, thank you so much for the positive review!

August 01, 2024

Prompt assistance followed by courteous work done. It has been a pleasure to go there. More

by KATIE.C.LAVELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

I was very happy with the service that I received. Every thing turned out great. More

by CAWLEYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Very courteous welcome, needed a ride to and from my office. The driver (Tim) was great. Car was ready when they said it would be. More

by themaag@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 31, 2024

Very professional all work done properly and communicated the cost. Very happy with the work done. More

by WMOTTMILLSCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2024

BMW of Westlake is a clean, courteous, and thorough dealership. I appreciate the video follow up and explanation of services. More

by Deniss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

BMW of Westlake responded

Hello Deniss, thank you; we appreciate your feedback!

July 22, 2024

Matt provided great service. This is a nice new clean dealership that’s easy to get to. More

by tc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

BMW of Westlake responded

Tc, thank you so much for the positive review!

July 12, 2024

Have been coming here for years and have always had great service and a good experience More

by BCOVERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2024 -

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

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