BMW of Westlake - Service Center

I have 2 vehicles being serviced there and find the service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 ye service writers responsive and clear on what needs to be done and associated cost. I like their upfront pricing on maintenance and purchased the 3 year oil change package for both vehicles. More

Appointment was scheduled quickly. Everyone was friendly and efficient and the work was performed quickly Everyone was friendly and efficient and the work was performed quickly More

Great folks who helped me in an emergency repair- thank you everyone in service department you everyone in service department More

Great Service and ask for communication with the service department and the status of service. department and the status of service. More

Excellent service friendly staff prompt service beautiful service center. Very clean property and waiting room service center. Very clean property and waiting room More

I have only 1 car and rely on replacement cars when I get service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassure service. BMW has always been generous with a loaner. Please increase your loaner fleet. Jim Strunk was great, he explained everything and reassured us we had no serious difficulty. More

The communication by representative Brittany was awesome! The service performed was timely and effective. The end. The service performed was timely and effective. The end. More

My experiencing with speaking out a brand new car and purchasing has been fantastic! Delivery was super smooth and the Bmw Genius has been very helpful. I am very very thankful. Unfortunately after the f purchasing has been fantastic! Delivery was super smooth and the Bmw Genius has been very helpful. I am very very thankful. Unfortunately after the first several hundred miles I already have a light that has come on and getting on the schedule it’s over 30 days away for the service but otherwise everything has been great. Especially thankful to Jared in sales. Wow was he ever helpful and honest!! More

The service is good and the way brittany treat me was fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 fantastic may be a little bit of not information concerning the failure of the car but I appreciate the way they treat me very happy 😀 More

Friendly rep at the check in quick service and they picked me up and brought me back when work was completed picked me up and brought me back when work was completed More