BMW of Westlake - Service Center

Staff was courteous, dealership was clean and modern, service was performed quickly. I would gladly recommend to a friend. service was performed quickly. I would gladly recommend to a friend. More

Nice dealership, however, 2. 5 hours in the service department to change winter tires to summer tires is a bit ridiculous!! 5 hours in the service department to change winter tires to summer tires is a bit ridiculous!! More

Smooth experience from start to finish. Our vehicle came back quickly and cleaner than received. Our vehicle came back quickly and cleaner than received. More

This dealership is topknotch. Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived th Service dept is fast, courteous, and very careful about giving your car back in the same or better condition as regards cleanliness as it arrived there. They keep one informed every step of the way during the service. Sales staff are professional but still create a relaxed atmosphere which I appreciate. More

Service was exactly as promised. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. Fast, efficient, and friendly. My service advisor, Cory, was excellent and on top of everything. More

Very professional and upfront regarding cost and service which is much appreciated. Highly recommend them. which is much appreciated. Highly recommend them. More

Great dealership. Communication is just ok though. Outside of that, they have great customer service. Communication is just ok though. Outside of that, they have great customer service. More

The service representative communicated well through the process with respect and was very knowledgeable. Thank you. process with respect and was very knowledgeable. Thank you. More

Cory took good care of my BMW I appreciate the updates along the way Rosie Biggs along the way Rosie Biggs More

Brittaney was so helpful with keeping me up to date on my vehicles maintenance needs. I like working with her. She always returns my call and makes me feel like I am a priority. vehicles maintenance needs. I like working with her. She always returns my call and makes me feel like I am a priority. More