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BMW of Westlake - Service Center

Westlake, OH

4.7
2,006 Reviews

2,006 Reviews of BMW of Westlake - Service Center

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April 12, 2023

5 The dealership was very professional and efficient. These employees were quite pleasant and helpful. I look forward to going back. More

by Gucki54
Recommend Dealer
Yes
Employees Worked With
Nick - he was great. Very helpful and informative.
Apr 12, 2023 -

BMW of Westlake responded

Thanks for the positive review!

April 11, 2023

The dealership is nice enough with friendly staff. It’s too far from my home however More

by PAULA.SCHNIPKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 12, 2023 -

BMW of Westlake responded

Thanks for the great review!

April 11, 2023

Everyone was very professional, helpful, polite and took the time to explain what service was needed on my vehicle. Thanks to all the staff. More

by SANDYSAHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 11, 2023

Jim Strunk, the Service Manager, at BMW Westlake is the consumate professional. He's the reason I continue to do business at BMW Westlake. He's the best in the business!! Thanks Jim More

by Ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 11, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Jim!

April 10, 2023

Britney is very honest very knowledgeable and she's great at what she does My favorite service person More

by ryan.caplan@carvana.com
Recommend Dealer
Yes
Employees Worked With
Brittany
Apr 10, 2023 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

April 10, 2023

THE EXPLAINED EVERYTHING VERY GOOD. AND THE SERVICE WAS GREAT. He was very helpful More

by KELLYKEL321@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
James P Strunk
Apr 10, 2023 -

BMW of Westlake responded

Thanks for the amazing review!

April 08, 2023

Found my tires quickly installed with other service in under 4 hours with 2 hour notice More

by tdengolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2023 -

BMW of Westlake responded

Thanks for the positive review!

April 07, 2023

You have some really good service representatives in Jim and Nate. I'd highly recommend them. More

by DS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Strunk, Nate Lieb
Apr 07, 2023 -

BMW of Westlake responded

Thanks for the great feedback about the team!

April 06, 2023

Super helpful and friendly staff. They always taken good care of every vehicle I took here so far, always honest and advising + they’ve been wallet friendly with my necessities More

by Valentin Costache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Tunnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nez Faraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Apr 06, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

April 05, 2023

I like the service very good it was very helpful employees very good manners that’s what is this all about thank you More

by Nally2u18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Whelpley
Apr 05, 2023 -

BMW of Westlake responded

Thanks for the positive feedback!

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