BMW of Westlake - Service Center

Service Advisors are always cordial, helpful, and knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. knowledgeable. They take time to explain what needs to be done and the approximate cost of the service. More

Professional. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. Responsive. Friendly. Transparent. Reliable. Asks questions to pinpoint the issue. Videos are helpful thank you. More

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Excellent service provided by Brittany, prompt appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. appointment, explained very well, all the problems, work involved, cost. Very helpful , professional , courteous, customer satisfaction oriented. More

Always gives a complete explanation of their work that was done or needs to be done in the future was done or needs to be done in the future More

Andrew was very good about keeping me updated on status of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! of my vehicle! Definitely going to comeback for all my service needs. Service director John Cordell was also a huge help! More

Brittaney is incredibly helpful, knowledgeable and goes above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. above and beyond in terms of customer service! She certainly sets the bar very high in terms of quality. More

Cory is a pleasure to work with. He got me answers to all my questions. Looking forward to working with him in the future. He got me answers to all my questions. Looking forward to working with him in the future. More

The service is always amazing. They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is v They are very responsive, timely and thorough. Brittaney is terrific and answers all of my questions and makes sure everything is resolved!! She is very customer service oriented, and I appreciate her assistance and knowledge. More

Promptly took my vehicle in before my appointment time slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! slot. Finished the repair in the two-hour window they gave me. Cleaned the car inside and out when they were finished. What more can a guy ask for! More