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Baker Nissan

Houston, TX

4.8
1,715 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,715 reviews

September 02, 2026

Tailgate not opening issue was fixed. Issue with collision detection feature constantly coming on and off was fixed, but that was because the feature was turned off. Also, the oil chang More

by ISAACPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for the issues with the tailgate and collision detection feature. We will ensure that all requested services, including the oil change and key fob battery replacement, are properly addressed in the future. We appreciate your business.

September 02, 2026

Had a goos experience! Everyone was friendly and knowledgeable and we were in and out in no time! More

by SM00727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Baker Nissan responded

Thank you for your review! We are so happy to hear that you had a great experience with our knowledgeable and friendly team. We always strive to provide efficient and excellent service. Come back and see us again soon! #happycustomers #fastservice

September 02, 2026

Najee was very communicative and kept me informed the entire time. I would highly recommend him a and Baker Nissan More

by saulg_home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

Baker Nissan responded

Thank you for your kind words and recommendation! We are thrilled to hear that Najee provided top-notch communication throughout your experience. We appreciate your support and hope to continue exceeding your expectations at Baker Nissan. Thank you again!

August 31, 2026

Clinton was so easy to work with. He has a laid back approach and a great attitude. He also cut us a fair deal! I cannot recommend him enough. More

by Nadine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Hoover
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2026

I am one happy customer of Baker Nissan, when I was introduced to my sales man Kasey and he was wearing my favorite color green I knew I was going to be set up for a good deal on my car purchase. He wa More

by Juanita.orozco555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Baker Nissan responded

Hi Juanita, thank you for taking the time to leave a review for us at Baker Nissan . We're happy we could meet your expectations!

August 29, 2026

Terry and the entire team was amazing from start to finish. I was able to get everything that I need to have a clear understanding of what was happening and obtain the vehicle of my dreams I’m super ex More

by kingedd85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Baker Nissan responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 29, 2026

I enjoy the customer service and hospitality and thanks for all you do special shout out to Terry Howard he was so great and I will give him 100 if I could More

by DOLLIEGARY54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Baker Nissan responded

Hi Dollie,, thank you for taking the time to leave a review for us at Baker Nissan . We're happy we could meet your expectations!

August 29, 2026

The gentleman who helped me did a good job. The waiting room amenities were excellent. More

by spherzberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Baker Nissan responded

Thank you very much. We value you as a customer and appreciate your feedback. If there is anything we can help you with please don't hesitate to contact us directly. Thank you again

August 29, 2026

I went in to Baker Nissan with a fairly good idea of what I wanted. Ernest Charles III help me through the process and got me over the finish line. He is a straight shooter! I would defiantly recommend him t More

by brian.c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Charles III
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2026

I have been going to Baker Nissan since 2010 and Carl Baker is the best and his team Sammy Vela is the best I got a pre-approval with my bank and some how they came out with a better deal for me Top no More

by LISA_OLMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2026 -

Baker Nissan responded

Thank you very much, here at Baker Nissan North we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us Thank you again for your business as a valued Baker Nissan customer

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