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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,613 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,613 reviews

July 23, 2026

Friendly,najee very god employee explains everything that is to be done. Kust god customer service More

by dwight.rhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2026

Your customer service representative (Najee) is the primary reason I'm so loyal to Baker Nissan. Najee is the most professional and customer focused customer service representative I've ever worked wi More

by GARY.MESSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 22, 2026

For the most part it was a good experience. The only issue that I had was with the finance manager. More

by olivercypresstx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Segura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clinton Hoover
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2026

Yamet and Amiee always provide outstanding service at Baker Nissan. I love the inspection videos, they respect my time, and the quality of work is always excellent. Their professionalism and communicatio More

by CARLBAKER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

"Thank you for your glowing review! We are grateful to have Yamet and Amiee on our team, providing outstanding service and keeping you informed every step of the way. We appreciate your loyalty and look forward to continuing to provide high-quality work for your vehicle at Baker Nissan." #BestTeam #ExcellentService #CustomerSatisfaction

July 20, 2026

Everything was good, as far as the transactions. At the time I felt like I was getting a great deal compared to what I had just to find out the car I bought was a lesser level. But over all Everyth More

by ABUGUIA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

Thank you for your feedback! We're glad you had a positive experience with our transactions. We apologize for any confusion about the car's level and will always strive to ensure our customers feel they are getting a great deal. Thanks for choosing our business!

July 20, 2026

Fast service and great customer care; also, a good rental car was provided to me More

by Roham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Baker Nissan responded

Thank you for your positive review! We're thrilled to hear that our service and customer care exceeded your expectations. We're also glad that you were satisfied with the rental car we provided. We look forward to serving you again in the future.

July 19, 2026

Yamet Medina is always a pleasure to work with! He is very knowledgeable in all aspects of the Service Department. Thanks again Yamet. More

by IRISHKIDIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that Yamet has consistently provided excellent service. We will make sure to pass along your compliments to him. Thanks for choosing our business!

July 19, 2026

Good customer service, paperwork went by pretty fast. Finance department was very helpful. Did not take all day like other places. More

by gema1078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our customer service and finance department. We always strive to make the paperwork process as quick and hassle-free as possible. We appreciate your business and hope to see you again soon.

July 19, 2026

buena atencion siempre en el servicio y educación del señor edgar me agrada la atencion More

by JUDIJ.OSE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

"Thank you for your kind words about our service and our employee, Edgar. We strive to provide excellent service and we are so happy to hear that you appreciate our efforts. We hope to continue serving you in the future!" #CustomerSatisfaction #ExceptionalService #Grateful

July 18, 2026

Yamet Medina provides excellent customer service. Always willing to help out and keep customer informed on status of vehicle. More

by LOUELLA_MOTT
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Baker Nissan responded

Thank you for your glowing review! At our business, providing exceptional customer service is our top priority. We're so glad to hear that Yamet Medina has been able to exceed your expectations and keep you informed about your vehicle. We truly appreciate your support!

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