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Baker Nissan

Houston, TX

4.8
1,502 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,502 reviews

June 02, 2026

Marino done excellent job I am very well pleased will recommend Baker Nissan to my friends and family More

by LAWRENCECHENIER12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Moreno collision department
June 02, 2026

Siempre me atiende el sr. Edgar consideró que es una persona muy amable y siempre esta al pendiente de resolver dudas, así como también de verificar que mi automóvil quede en More

by juandaniel47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2026

This was the fastest car purchase I have ever made and also less stressful. This is our second vehicle that we have purchased with Terry, and he was awesome. He is very easy to work with and knowledgeable More

by griffin.anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean White
June 01, 2026

Disappointed, would not recommend. The salesman was nice the first day I met him to look at the car but when I got back a few days later to purchase the salesman not helpful. The vehic More

by JAKEZACHARIAS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cesar Vivas
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2026

Emmanuell is the very best service advisor I have ever had. Love to work with this dealership and will come back again More

by JASMINKOPLJE
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

We are thrilled to hear that you had a fantastic experience with Emmanuell as your service advisor! Our team prides itself on providing excellent service and we look forward to welcoming you back to our dealership in the future. Thank you for choosing us! #CustomerSatisfaction #TopService #WeLoveOurCustomers

May 31, 2026

exelente servicio y cordial atencion Rolando es paciente y de agradable trato muy conforme por su tiempo. More

by MARIOCUBELLIBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

Thank you for your positive review! It was a pleasure serving you with excellent customer service and providing a pleasant experience. We will be sure to pass along your kind words to Rolando for his patient and friendly attitude. Thank you for choosing us and we look forward to your next visit.

May 31, 2026

Baker Nissan has been my service location now for almost two years. Emmanuel Luna has been my point of contact from the beginning. I find him to be very helpful and easy to work with. He is dedicated to e More

by NEWBURNAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Emmanuel has been providing you with top-notch service for the past two years. We are lucky to have him as part of our team and will make sure to pass along your kind words. See you at your next service appointment at Baker Nissan!

May 30, 2026

Emmanuel is best the services advisor, always on top is all he dose. I’m very happy with service More

by JASMINKOPLJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Baker Nissan responded

Thank you for your kind words! We are thrilled to hear that Emmanuel has provided you with exceptional service as our advisor. We value your satisfaction and look forward to continue serving you in the future.

May 29, 2026

Everything went according to my expectations. My appointment started on time. My driver for a ride back to my workplace was on time. The actual service was performed in less time than I had antic More

by jawalter6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Baker Nissan responded

We are thrilled to hear that you had a positive experience with our company! We strive to provide timely and efficient service for all of our customers. Thank you for choosing us, and we look forward to serving you again in the future!

May 28, 2026

Have been taking my 2021 Nissan Altima for service at Baker Nissan for the last five years. I would not take it any place else. More

by rkaesermann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2026 -

Baker Nissan responded

"Thank you so much for your loyalty, we are always happy to provide exceptional service for your 2021 Nissan Altima. It's been an honor to have you as a valued customer for the past five years!" #BakerNissan #ExceptionalService

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