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Baker Nissan

Houston, TX

4.8
1,650 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,650 reviews

August 06, 2026

Rolando was extremely helpful and worked how to resolve the issue. It may have taken awhile to fix the problem but that was due to the location of the issue. The one issue I had is that it took several t More

by kellystouffer8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

Everyone was very helpful and friendly. Even the lady at the front desk that called for someone to assist me. More

by Kayscott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2026

Wasn't honest about the price and fees! I was told one price and charged significantly more More

by uchemas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn Kennedy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Ayon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Baker Nissan responded

We sincerely apologize for any misunderstandings regarding pricing. Please reach out to us directly so we can address this issue and find a resolution that is fair for both parties. Your satisfaction is our top priority.

August 04, 2026

Friendly, knowledgeable & helpful! Really worked with us to afford the car we liked & wanted!! Would definitely recommend! More

by mi.soukup67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Baker Nissan responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you found our team to be friendly, knowledgeable, and helpful. It's our goal to make the car buying process as affordable and enjoyable as possible. Thank you for recommending us!

August 04, 2026

Amazingly professional best car experience I've had. return calls to keep you up to date on your purchase process . my sales guy Gurnak sent me a personal 360" video of the vehicle i was interested in g More

by dorinehunter01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gurnak Rall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Baker Nissan responded

Thank you for your glowing review! We are thrilled to hear that you had an amazing car experience with Gurnak and our team was able to provide you with great service. We pride ourselves on keeping our customers informed and up-to-date during the purchase process. Thank you for choosing Baker Nissan and we are happy to have gained a lifetime customer. We hope you enjoy your new vehicle and we are always here to assist you in the future.

August 04, 2026

Good service and the service guy was nice and understanding. Tried to get my car back quickly as possible More

by SKMCDANIEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Baker Nissan responded

Thank you for sharing your experience with us! We are thrilled to hear that our service and team member made a positive impact. Our goal is always to provide the best service possible and to get you back on the road as quickly as possible. We appreciate your support and hope to see you again soon!

August 03, 2026

My experience at Nissan Baker was disappointing: service was overpriced, and staff recommended work already completed previously, only acknowledging it after I questioned them, undermining my trust. More

by purisateesh0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar "Tony" Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Baker Nissan responded

We apologize for your disappointing experience at our dealership. We strive to provide transparent pricing and accurate recommendations. Please give us another chance to regain your trust and deliver exceptional service.

August 03, 2026

Rolando , Sam and Amy were polite /professional and courteous as always !!! The shop people did an excellent job fixing my car More

by MARYLAWREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

Mr. Medina’s attitude and concern for my vehicle needs were cold and dismissive. Bad More

by Msdesmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yamet "Jim" Medina
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2026

I had a recall on my Rogue and an insurance claim. Rolando kept me up to date daily and was a complete professional all the way! I recommend you guys all the time. You have service locked down! Th More

by RLCLINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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