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Baker Nissan

Houston, TX

4.8
1,745 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,745 reviews

September 17, 2026

Great customer service. Very attentive with updates, offers etc. very happy with the performance and everything you did to my truck. Thanks More

by RHERMED
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2026

Ernest Charles 111 was very friendly, helpful, made us feel welcome. Call him at Baker Nissan - 832-795-1212 or email him at Echarles@bakernissan.com. More

by angierichard
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ernest Charles III
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2026

It was a great experience ! Pretty fast and streamlined. Junior was great. I love my pathfinder. Thanks everyone! More

by lopezrrmc
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Junior
September 15, 2026

Terry was fantastic. Explained everything very well and took the time to make sure my wife felt comfortable with what we were buying. Great quality car and service by the More

by mskinner71
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2026

It’s okay overall. Wouldn’t say it’s the best experience or customer service. More

by an.dy.ph.d
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Marco Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

Terry was amazing. He made my buying experience memorable and enjoyable. I especially appreciated how well he listened to my needs and worked extremely hard to make eve More

by TONI.M.G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2026

Emmanuell provided excellent customer service during my visit. He was professional, friendly, and made sure everything was explained clearly. He kept me informed throughout the service and made the whole p More

by PAULAARAUZ01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Baker Nissan responded

Thank you for your kind words! We are so glad to hear that Emmanuell provided excellent service during your visit. He takes great pride in making our customers' experience stress-free and we appreciate you recommending him to others. Thank you for choosing our business! ⭐️⭐️⭐️

September 13, 2026

Pleasant with the server and they are really on time, weren’t keeping late, I like it …… More

by huynhhau75
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Baker Nissan responded

Thank you so much for your positive review! We strive to provide excellent service and punctuality. We're glad you enjoyed your experience with us. See you again soon! 🎉 #customerlove #punctualitygoals #excellentser

September 13, 2026

Pleasant and welcoming attitude! Very helpful in responding to the customers needs. Good customer service More

by BAONYLE
Recommend Dealer
Yes
Employees Worked With
Rolando
Sep 15, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We strive to always have a pleasant and welcoming attitude and are happy to hear that it was reflected in our customer service. We are always here to help with any of your needs.

September 13, 2026

I am pleased with the service that I have received on my 2025 Nissan Sentra although it only has 5K miles, and I purchased it in November 2024. More

by LHARRISON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2026 -

Baker Nissan responded

Thank you for choosing us for your Nissan Sentra service needs! We are delighted to hear that you were satisfied with our service and hope to continue serving you in the future. Happy driving! 🚗

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