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Baker Nissan

Houston, TX

4.8
1,854 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,854 reviews

November 12, 2026

I had an incredible car-buying experience at Baker Nissan from start to finish. The sales team was welcoming, knowledgeable, and genuinely focused on helping me find the right vehicle without any high-pressu More

by Ethan D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2026

I have purchased all my cars from Cesar over the last 12 years. He is absolutely amazing, professional, and just so knowledgeable!!! There is no one better and that is why he earns top salesman every year. More

by NDDAME3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2026

⭐⭐⭐⭐⭐ Outstanding Experience and Seamless Process! I recently purchased a vehicle from the sales team at Baker Nissan, and the entire experience was absolutely phenomenal. I brought in a vehicle for More

by Pedro C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had such a seamless experience with our sales team at Baker Nissan. Our goal is to provide honest and transparent service, and we're glad we could meet your expectations. We appreciate your recommendation and look forward to serving you again!

November 09, 2026

Muy mala experiencia con Baker Nissan solicité la cancelación de una garantía 3 días después de adquirirla y no resolvieron nada an pasado varios meses, sin respuesta, a ellos solo les interesa ganar More

by fmunoz0357
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Kene Abiakam
Nov 11, 2026 -

Baker Nissan responded

Lamentamos mucho escuchar sobre su experiencia. Su satisfacción es muy importante para nosotros y estamos comprometidos a resolver su situación. Por favor, contáctenos directamente para que podamos ayudarle con la cancelación de la garantía. Agradecemos su lealtad y esperamos poder mejorar su percepción.

November 07, 2026

This was my first time here to have my vehicle serviced, the technicians provided excellent service. I was kept updated with the work along the way. I would highly recommend. More

by JESHUT78634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had a great first experience with us. Our team takes pride in providing excellent service and keeping our customers informed. We appreciate your recommendation and look forward to serving you again!

November 07, 2026

exelente antencion cortesia y servicio , todos son muy amables y explican lo realizado en el vehiculo More

by MARIOCUBELLIBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent service and that our team was helpful and friendly. We strive to provide clear explanations and top-notch care for your vehicle. We look forward to serving you again!

November 07, 2026

I like Joel’s calm. He knows how to listen and does his best to fulfill your needs. Very professional, knowledgeable. More

by claudine_yao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lala Banamar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Joel's calm demeanor and attentive service made a positive impact on your experience. We strive to provide professional and knowledgeable support to all our customers. We look forward to serving you again!

November 06, 2026

It’s always a pleasure coming here to get service on my vehicle and Yamet is wonderful he’s been my service salesman for over 3years now More

by LATWANDALIDDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that you enjoy your visits and that Yamet has provided you with great service for over three years. We appreciate your loyalty and look forward to continuing to serve you and your vehicle in the future!

November 06, 2026

I was lied to and I really do not appreciate that! I have tried calling but I can’t get in touch with anyone and no one ever calls back. More

by DSPARKU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chas Spencer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2026 -

Baker Nissan responded

I sincerely apologize for your experience and understand your frustration. It is never our intention to mislead our customers or drop communication at any time we did try to reach out to you in hopes to clarify this situation and make sure your confident in returning for the work needed please reach out to us when you are able to 281-890-5656 and ask for Amiee in Service

November 06, 2026

Wonderful experience! Smooth and quick - topped with a pink bow. Will definitely be buying another vehicle from Baker when it's time! More

by denileigh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic (sales) and Jennifer (finance)
Nov 07, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a wonderful experience with us. Your satisfaction is our priority, and we can't wait to help you find your next vehicle at Baker. See you again soon!

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