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Baker Nissan

Houston, TX

4.8
1,802 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,802 reviews

October 15, 2026

Frank was very kind and did everything he could to find a car I liked in my monthly budget. More

by ALLY
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Swander
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2026

As usual Yamet takes great care of his customers and is always a pleasure to work with. My issue was resolved quickly and efficiently. Thanks again Yamet!!! More

by IRISHKIDIII
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2026

Great customer service. Kept me up to date with the status of my vehicle and were very professional. More

by ANAGUA02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2026

Mr. Luna was great as always and the service is great. He kept me informed of my vehicle status at all times. I appreciate that. More

by DONJUAYMAYS
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2026

Kasey With a K was a very kind and professional sales person. He sang me a song, which helped close the deal. More

by Ivyk48
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2026

This dealership was the only place in town that had the specific car I wanted. Sammy was professional and courteous while providing the kind of customer service we all want and deserve. He answered all m More

by enelis1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2026

Carlos Rivera attended me and he was so kind and calm about the process and how things work since it was my first time there. I will be back! Though I did get calls from Kasey and he was unfortunately More

by ANDIEGUERRERO
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kasey Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2026

Overall the service center is efficient, but I wish there was a bigger waiting area. On high volume days there is a good chance you will have to stand before a chair comes available. My service advisor Carlo More

by richardson.jasmine11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2026

After oil change and take forever i drove my suv home and i figured out that rear license place bent no one at least try to fix it More

by VASken
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your feedback. We apologize for the inconvenience you experienced with your rear license plate. We strive for quality service and will address this issue with our team to ensure it doesn't happen again. Please reach out to us directly so we can resolve this for you.

October 12, 2026

I'm always able to get a convenient appointment. During the visit, the service department keeps me up to date on the progress of my car. More

by NICOLEDPRICE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that you appreciate our convenient appointment scheduling and the communication from our service department. Your satisfaction is our priority, and we look forward to serving you again soon!

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