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Baker Nissan

Houston, TX

4.8
1,539 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,539 reviews

June 24, 2026

Easy entry process; greeted pleasantly upon arrival; advisor communicated throughout service time; shuttle provided and later rental. More

by twrye0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2026

great customer service, it's convenient, clean and I appreciate the snacks and coffee and water. More

by marybasaldua
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Baker Nissan responded

Thank you for your kind words! We strive to provide top-notch customer service and a clean, convenient environment for our customers. We're glad to hear that you enjoy our complimentary snacks and beverages. Your satisfaction is our top priority. See you soon!

June 21, 2026

Very clean. Everyone was very helpful. Rolando was great. Made me feel very comfortable. It was first time having service at the dealership. More

by LINDAAML
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

Thank you for the positive review! We are glad to hear that you had a great experience at our dealership. We strive to provide exceptional service to all our customers, and we appreciate your feedback. We hope to see you again for any future service needs.

June 21, 2026

Everyone was friendly and very informative about my vehicle. Came in for oil change, when I got my vehicle back notice it was washed, wasn’t expecting this, More

by kevin.deloach
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t remember his name nice you man. 5 stars
Jun 23, 2026 -

Baker Nissan responded

Thank you for sharing your experience with us! It was our pleasure to not only provide top-notch service for your vehicle, but to also go above and beyond with a complimentary car wash. We appreciate your business and look forward to seeing you again!

June 21, 2026

"Great dealership with an honest, no-pressure sales and finance team. Ceasar helped me find the perfect vehicle for my needs without ever being pushy. They even honored my trade-in value even though it nee More

by melissa_guardiola
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We strive to provide a transparent and stress-free car buying experience. It was our pleasure to assist you in finding the perfect vehicle and honoring your trade-in value. We look forward to serving you again in the future!

June 21, 2026

Rogelio was very helpful and friendly and will continue to request him as a service advisor. More

by RAQUELG6
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

Thank you for your positive feedback! We are thrilled to hear that Rogelio provided you with great service and we look forward to continuing to serve you with his help.

June 21, 2026

I had such a positive and pleasurable experience at this dealership. The entire staff was professional and accommodating More

by grc9711
Recommend Dealer
Yes
Employees Worked With
Charles Igiebor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ilham Boughima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernest Charles III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Baker Nissan responded

Thank you for your kind words! We strive to provide exceptional service and we're happy to hear that our team delivered. It was a pleasure doing business with you! #customerloyalty #happycustomersn

June 19, 2026

I purchased a 2019 Nissan Pathfinder on May 29, 2026, with approximately 39,700 miles. The sales representatives were highly professional and accommodating. A minor issue was discovered shortly after, an More

by JORGEDL38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob English
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

J. D. L., we strive for 100% satisfaction, and it is great to see you had such a positive experience working with us to get everything situated on your new Pathfinder ! Welcome to the Baker Nissan Family

June 19, 2026

Very good attention and above all excellent service and very complete and understandable information very grateful for all the work. More

by cinthia_yanez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

Thank you for your kind review! We are thrilled to hear that you had a positive and informative experience with our services. It was our pleasure to serve you and we appreciate your gratitude.

June 18, 2026

Thank you, Rogelio Martinez, for the exceptional service! Your professionalism, attentiveness, and thorough explanations made my experience outstanding. I truly appreciated the time you took to provide a com More

by JACEJ1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Baker Nissan responded

"Thank you for choosing our business, we are delighted to hear about your outstanding experience with Rogelio Martinez. We take pride in providing exceptional service to all our customers and are glad that you have experienced our dedication to customer care. We look forward to continuing to work with you in the future!" #CustomerSatisfaction #ExceptionalService #DedicationToCustomerCare

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