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Baker Nissan

Houston, TX

4.8
1,515 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,515 reviews

June 05, 2026

The service department is the best. I always feel like I am a valued customer and truly appreciate the knowledge and dedication of the staff. My service advisor, Yamet, always goes abov More

by LM.DINORSCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We’re happy to hear that our sales department continues to exceed your expectations. We truly value your loyalty and will pass along your feedback to our team. We look forward to serving you again soon!

June 05, 2026

Excellent buying experience. Vincent was so good, we came back the next and my wife bought a Pathfinder. Would recommend Baker Nissan to friends and family. More

by ewphilpott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Baker Nissan responded

Thank you for your review! We're thrilled to hear you had an excellent buying experience with Vincent and that your wife also found her perfect Pathfinder. We appreciate your recommendation to friends and family. See you again soon at Baker Nissan!

June 04, 2026

Known issues with the vehicle I just purchased were not disclosed before I purchased the car. If I would have know this experience would be this bad j would have never bought this car. 1st day the dashboar More

by kcarroll7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Spencer Ayon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Baker Nissan responded

Thank you for the great review

Jun 10, 2026 -

Baker Nissan responded

We are truly sorry for the issues you have experienced with your recent purchase. It is never our intention to withhold information and we apologize for any inconvenience this may have caused. Our team is committed to resolving this matter and providing you with the best service possible. Thank you for bringing this to our attention and we look forward to making things right.

June 02, 2026

Marino done excellent job I am very well pleased will recommend Baker Nissan to my friends and family More

by LAWRENCECHENIER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moreno collision department
Jun 06, 2026 -

Baker Nissan responded

Thank you for recommending us to your friends and family, ! Our team at Baker Nissan is thrilled to hear that Marino provided excellent service. We appreciate your support and look forward to serving you again in the future.

June 02, 2026

Siempre me atiende el sr. Edgar consideró que es una persona muy amable y siempre esta al pendiente de resolver dudas, así como también de verificar que mi automóvil quede en More

by juandaniel47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We are lucky to have Mr. Edgar as part of our team. It's our pleasure to provide excellent service and ensure your car is in perfect condition. We appreciate your trust and support. See you next time! 🚗😊

June 01, 2026

This was the fastest car purchase I have ever made and also less stressful. This is our second vehicle that we have purchased with Terry, and he was awesome. He is very easy to work with and knowledgeable More

by griffin.anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean White
Jun 04, 2026 -

Baker Nissan responded

Thank you for your kind words! It was a pleasure working with you again. We strive to make the car purchasing experience quick and stress-free for our customers. We appreciate your loyalty and hope you enjoy your new vehicle. See you on the road!

June 01, 2026

Disappointed, would not recommend. The salesman was nice the first day I met him to look at the car but when I got back a few days later to purchase the salesman not helpful. The vehic More

by JAKEZACHARIAS
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Cesar Vivas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Baker Nissan responded

Our team is committed to providing excellent customer service and we will address your concerns with our team we are looking into the issue described above with our service technicians as we ensure all vehicles are free from any fluid leaks that we detect during our inspections we want every customer leaving in a reliable vehicle and having a great experience with us we will contact you once we complete our follow up

June 01, 2026

Emmanuell is the very best service advisor I have ever had. Love to work with this dealership and will come back again More

by JASMINKOPLJE
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

We are thrilled to hear that you had a fantastic experience with Emmanuell as your service advisor! Our team prides itself on providing excellent service and we look forward to welcoming you back to our dealership in the future. Thank you for choosing us! #CustomerSatisfaction #TopService #WeLoveOurCustomers

May 31, 2026

exelente servicio y cordial atencion Rolando es paciente y de agradable trato muy conforme por su tiempo. More

by MARIOCUBELLIBILLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

Thank you for your positive review! It was a pleasure serving you with excellent customer service and providing a pleasant experience. We will be sure to pass along your kind words to Rolando for his patient and friendly attitude. Thank you for choosing us and we look forward to your next visit.

May 31, 2026

Baker Nissan has been my service location now for almost two years. Emmanuel Luna has been my point of contact from the beginning. I find him to be very helpful and easy to work with. He is dedicated to e More

by NEWBURNAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2026 -

Baker Nissan responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Emmanuel has been providing you with top-notch service for the past two years. We are lucky to have him as part of our team and will make sure to pass along your kind words. See you at your next service appointment at Baker Nissan!