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Baker Nissan

Houston, TX

4.8
1,801 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,801 reviews

October 11, 2026

They were super nice and helpful and they made the process super quick and easy! More

by Aspengrimm55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jodie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilio Coreas
Oct 12, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that our team made your experience quick and easy. Your satisfaction is our top priority, and we look forward to serving you again soon!

October 11, 2026

Rogelio at Baker Nissan's service department has been my advisor on every visit, and he consistently delivers an outstanding experience. He communicates clearly, is honest about what my vehicle needs, and c More

by PIWARPULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Valladares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Rogelio. He truly exemplifies our commitment to excellent service. We appreciate your recognition and will ensure he receives the acknowledgment he deserves. Looking forward to your next visit!

October 10, 2026

Not good. Troubled after oil change, fixed, expensive , not fair , not good not good at all. More

by RM.NARA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Najee Rashad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your feedback. I'm sorry to hear about your experience after the oil change. We strive for high-quality service and your concerns are important to us. Please reach out directly so we can address this issue and make things right.

October 10, 2026

I had a good experience here when I requested general maintenance. Emmanuel was kind and communicative. More

by HMUYOYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you had a good experience with Emmanuel. Our team is dedicated to providing excellent service, and your feedback motivates us to keep improving. We look forward to serving you again!

October 09, 2026

Excellent, pleasant experience! Terry and Marquess Smith made our entire encounter easy, extending such a personal welcome to us. Their colleagues at the dealership made every effor More

by gperren7337
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Axel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Avalos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We are thrilled to hear that Terry, Marquess, and the team made your car buying experience so enjoyable. We strive to treat every customer like family, and it's great to know we succeeded with you. We appreciate your kind words and look forward to serving you again!

October 09, 2026

My experience this time was very different. Lots of new faces and awesome customer service.. Great place to get your new vehicles. More

by mzangel777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Velasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Swander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our new team members and customer service. We strive to provide the best for our customers. We look forward to helping you with your next vehicle purchase!

October 08, 2026

The dealership has been wonderful over the years. We have always had great service. They have taken good care of us. More

by LZRD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you've had great experiences with us over the years. Our team is dedicated to providing excellent service, and we appreciate your loyalty. We look forward to continuing to take care of you in the future!

October 08, 2026

HIGHLY PROFESSIONAL AND VERY FRIENDLY AND POLITE. QUICKLY SET ME UP WITH AN UBER CAR TO RETURN HOME. More

by MWYACORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquess Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you found our team professional and friendly. It's great to know we could assist you quickly with your Uber ride. We look forward to serving you again soon!

October 07, 2026

it was very i did not mind waiting there were snacks and coffee so Baker is great Awesomenes!!!!!! More

by LHAMPT001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear you enjoyed the snacks and coffee while waiting. Our team works hard to create a great experience for our customers. We appreciate your support and look forward to seeing you again soon!

October 07, 2026

Rogelio is the best! He takes care of my Nissan Sentra, and as always, he does a great job. The service and customer care he provides are exceptional. If you take your ca More

by JUAN_YO_2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Rogelio consistently exceeds your expectations with his service and care. Your recommendation means a lot to us, and we look forward to continuing to provide you with exceptional service at Baker Nissan!