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Baker Nissan

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
1,844 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,844 reviews

November 02, 2026

I had a great experience at the Nissan dealership,it was peaceful and they provided me a solution to my problem. More

by BROTHERSDREAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chas Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Baker Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a peaceful experience and that we could help solve your problem. Our team is dedicated to providing excellent service, and your satisfaction means the world to us. We look forward to serving you again!

November 02, 2026

Dependable and great customer service they Always take excellent care of my nissan always there for me More

by DTOWBOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you find our service dependable and that we take great care of your Nissan. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!

November 02, 2026

Great customer service and very willing to help address the issues with my truck. I will definitely come back. More

by PAGBB75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar "Tony" Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our customer service. We look forward to helping you with your truck again in the future. Your satisfaction is our priority!

November 01, 2026

Excellent service, all people were great and better person, they help me over the process and everything was excellent More

by geminis572009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Axel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs Lala excelente persona , Anthony Velasco
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Nov 04, 2026 -

Baker Nissan responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and support throughout your experience. Your satisfaction is our top priority, and we look forward to serving you again in the future!

October 31, 2026

We been coming back from day one that we got our care the service has been excellent More

by ROSABELESCOVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuell Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Baker Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you've been with us from the beginning and that our service has met your expectations. We look forward to continuing to serve you and appreciate your loyalty!

October 31, 2026

My advisor Rogelio kept me fully informed during service process and this is a Very clean dealership More

by STEVEROSENBERG198
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 31, 2026

Called in to make an appointment and Carlos Rivera was the service advisor that I spoke with. Carlos was very professional, polite and very knowledgeable. Thank you Carlos for an excellent job well d More

by OLIVIABAILEY0618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet "Jim" Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Rivera I give a 5 Star
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Nov 04, 2026 -

Baker Nissan responded

Thank you for your kind words! We're thrilled to hear that Carlos provided you with excellent service. We strive to ensure our team is professional and knowledgeable. We appreciate your feedback and look forward to serving you again!

October 30, 2026

I made my appointment via the phone system and settled on a date and time. I also told her who my service advisor was. It was Najee Rasheed. More

by SMITH.JJ16006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Rashad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Baker Nissan responded

Thank you for sharing your experience! We're thrilled to hear you scheduled your appointment with Najee Rasheed. He is dedicated to providing excellent service. We look forward to seeing you soon and ensuring you have a fantastic visit!

October 30, 2026

After My SUV was serviced , They forgot to put my front plate back . Had to drive back to get it ,and it was put without the frame , requested to talk to the manager and he never showed up to talk to me . More

by BENJAMINOGTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 04, 2026 -

Baker Nissan responded

Thank you for your feedback. I apologize for the oversight with your front plate and the inconvenience it caused. We strive for better service and will address this with our team. Please reach out directly, and I would be happy to discuss your experience further.

October 30, 2026

Vincent Nzwane is amazing. Excellent, personalized service...but he's all business. He understood exactly what I was looking for (and NEEDED) and made every effort to make it h More

by Scott M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Nzwane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 31, 2026 -

Baker Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Vincent provided you with excellent, personalized service. Our goal is to make your experience as smooth and stress-free as possible. We appreciate your support and look forward to serving you again!

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