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Baker Nissan
Houston, TX
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,460 reviews
December 18, 2024
I learned about Baker Nissan from a friend. The service I experienced is more than I expected. The group I had was so heart warming. By God's grace and mercy, they made me feel like family and The service I experienced is more than I expected. The group I had was so heart warming. By God's grace and mercy, they made me feel like family and I have been happy every since. Thank you Baker Nissan family! More
by slitadraper1
Employees Worked With
Other Employees :
Marquis Smith, Emmanuell Luna, Brad Baker
December 17, 2024
The service was exceptional, thanks and professional . I will not hesitate to recommend Baker Nissan to friends and family in the future. I will not hesitate to recommend Baker Nissan to friends and family in the future. More
by emmanuelnwokobia60gmail.com
Employees Worked With
Jayden McCruse
December 07, 2024
Everything went great! Very well done and satisfied with my service. I will return again. Very well done and satisfied with my service. I will return again. More
by Frlyles
Employees Worked With
December 06, 2024
Great customer service , My service advisor Rolando always goes above and beyond and beyond for his clients . always goes above and beyond and beyond for his clients . More
by carlosmtz7511
November 30, 2024
I've been a long time Baker Nissan customer and I have to say this visit was by far the worst experience I've had. I don't know what happened to the customer service, but it just wasn't there. To make matter say this visit was by far the worst experience I've had. I don't know what happened to the customer service, but it just wasn't there. To make matters worse, I went in for a routine oil change and when I received my vehicle back to my surprise my radio was no longer working properly, I did not get any help or an explanation as to why my radio was no longer working properly, all they kept saying was this isn't oil change related and we don't touch the radio.....so if the radio is never touched then how did it end up being powered off. Very disappointed with the overall service that was provided and the lack of accountability taken for messing up my radio. More
by de
Employees Worked With
Juan
November 28, 2024
Service writer was courteous and polite. I had an appointment and waited for the work to be done. I had an appointment and waited for the work to be done. More
by carolyn.dawdy
Employees Worked With
November 24, 2024
I am very disappointed with my unpleasant experience with Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer se Baker Nissan. Recently, I unknowingly purchased a used vehicle with major issues.. they refused to compromise with me. My experience with customer service was absolutely horrible! I wouldn't advise anyone to do business with this company. More
by Rodeylove
November 23, 2024
The dealership is very clean, the service staff is very friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. friendly and knowledgeable. They take very good care of me and my car. They even offer the wash my car after the service. More
by Alex Valdez
Employees Worked With
Other Employees :
Stephanie O'Neal, Glenn Reifschneider
November 21, 2024
Today, I purchased a certified Nissan Murano, through Mr. Kene Abiakam, and Javario Mcneil. Their cordial, knowledgeable, and no-nonsense demeanor/product presentation was simply exceptional! Never having Kene Abiakam, and Javario Mcneil. Their cordial, knowledgeable, and no-nonsense demeanor/product presentation was simply exceptional! Never having been one to relish the typical new car "haggling," Baker Nissan's keenly experienced team of Kene and Javario, facilitated a non-pressured, economically feasible and highly gratifying purchase experience. Such exemplary, talented, experienced and trustworthy staff, will continue to distinguish Baker Nissan as the preeminent Nissan dealership within the Houston area, if not all of Texas! More
by AGCat
