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Baker Nissan
Houston, TX
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,460 reviews
August 26, 2024
Every visit to get my car serviced has been excellent. I especially appreciate my tech, Paige, she is very helpful and informative. Would not want to go anywhere else. I especially appreciate my tech, Paige, she is very helpful and informative. Would not want to go anywhere else. More
by Lucille
Employees Worked With
Paige
August 17, 2024
The service department at Baker Nissan is exceptional, especially my tech, Paige. My questions were answered and my issues resolved. Highly recommend! especially my tech, Paige. My questions were answered and my issues resolved. Highly recommend! More
by bevlane50
Employees Worked With
Service dept. Paige
August 12, 2024
Attentive, Quick, organized, good communication, good service, punctual, talented staff, clean facilities areas, management is well pending service, punctual, talented staff, clean facilities areas, management is well pending More
by nomestre
July 31, 2024
The service dept is the best ever great customer service timely and done right the first time couldn’t ask for better than that , that’s the number one reason I keep going back time and time again thank you timely and done right the first time couldn’t ask for better than that , that’s the number one reason I keep going back time and time again thank you for the great service keep it up and Kudos to all of the members of the service department thanks. More
by nsoria007
Employees Worked With
I don’t remember the young man’s name
July 31, 2024
This is an update of my review in April. After experiencing what 20 or so peopel have written about is the vehicle they purchased fell apart. 1. They are inspecting their own vehicles before After experiencing what 20 or so peopel have written about is the vehicle they purchased fell apart. 1. They are inspecting their own vehicles before registration. This is like given yourself your own report card! I have sent in complaints to everyone. The DMV is currently looking at this issue because the car can't be driven. They have been doing this for a long time. If the Attorney General has 100 complaints about the same thing they can file a Civil Action Suit! If you have problems with your vehicle that you purchased her, contact the Attorney General's office and submit your complaint! This website will not allow me to contact you, but I will be submitting all your complaints to the AG as proof that they need to be put our of business or fined for their unethical business practices. I'm willing to go to court to prove this. Also, on their website, it say's they do a rigorous inspection of all cars! Fraudulent advertising! More
by Tiffany Moore
July 27, 2024
I was very pleased with the service and the crew they attended to me quick and finished my vehicle in a timely manner attended to me quick and finished my vehicle in a timely manner More
by seryno5677
Employees Worked With
July 20, 2024
You decide if you should buy a car from this people I had called in for a used car 2018 Nissan Sentra they assured me they're not fly by night But reputable dealer went in there made the deal got the had called in for a used car 2018 Nissan Sentra they assured me they're not fly by night But reputable dealer went in there made the deal got the car 2 hours after it was delivered got in the car drove it safety light came on now I find out there's a transmission problem I was going to go visit my grandkids in Atlanta I'm a disabled veteran on a limited income and this is what they pulled on me I was assured that they would check the car and when the car doesn't pass the inspection they send it to the auction but that was not the case over here so be very careful and you decide whether you should buy from tham . Inform them of the issue through the better business bureau and up to this point no help More
by nick7536
Employees Worked With
