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Baker Nissan
Houston, TX
1,674 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,674 reviews
April 30, 2025
Brought our Pathfinder in for 30k service the service advisor Yamet and his team got me in and out quickly and did a thorough inspection of our vehicle. We were pleasantly pleased with a clean report and advisor Yamet and his team got me in and out quickly and did a thorough inspection of our vehicle. We were pleasantly pleased with a clean report and that nothing else was needed at this time. Thanks guys Great Job see ya in 5k miles. More
by greif53
April 23, 2025
Yes! From the first time they were walked in to when we went to pick up the vehicle we received nothing but excellent customer service. The collision te From the first time they were walked in to when we went to pick up the vehicle we received nothing but excellent customer service. The collision team was very welcoming and warm, they took the time to listen to all of our concerns and answer all of the questions we had. Chris Shugart. kept me updated on everything related to the repairs. He was very professional and explained everything in a manner that I could understand. He went above and beyond to assist me. More
by M_Calderon
Employees Worked With
Chris Shugart
April 04, 2025
I just want in for maintenance. They were very quick and efficient. I've been going to this dealer ship for years and have never been disappointed. They were very quick and efficient. I've been going to this dealer ship for years and have never been disappointed. More
by dreakee
Employees Worked With
Edgar Gutierrez Torres
April 02, 2025
From the time I called to schedule the service until the time they returned my keys and said you’re done everyone was courteous, professional and made me feel valued. My service technician, Rolando, explain time they returned my keys and said you’re done everyone was courteous, professional and made me feel valued. My service technician, Rolando, explained ever and kept me up to date on the progress. Most importantly he got the work done early and I was able to get back to work. Great experience! More
by Arnold
Employees Worked With
Rolando Murillo
April 02, 2025
Very courteous and professional, I will definitely be back to purchase another car and continue to use the service center back to purchase another car and continue to use the service center More
by lipstickmuse72
March 28, 2025
Wow! Eric made an appointment with me on a day he WASN'T EVEN WORKING. What The Actual F?! Not only that-- their head mechanic was absent, too! (Maybe Eric made an appointment with me on a day he WASN'T EVEN WORKING. What The Actual F?! Not only that-- their head mechanic was absent, too! (Maybe if Eric had been at work he would have known this.) So they couldn't even make a legitimate offer for my car. When I told Shawn Kennedy, General Sales Manager, about my experience, all he was interested in was setting up another appointment with me. Seriously. Shady. Seedy. Don't trust this place. More
by kghuddle
Employees Worked With
Eric "T-REX" Hernandez, James Palos
March 22, 2025
Yamet is a Excellent Service Advisor. Make you feel comfortable Thur each step and Excellent Customer Service. He will keep you posted doing the whole process Make you feel comfortable Thur each step and Excellent Customer Service. He will keep you posted doing the whole process More
by jondana
Employees Worked With
March 19, 2025
I took my 2020 Nissan Rogue for an oil and filter change, tire rotation and all wheel alignment. My service advisor was very friendly and knowledgeable. He kept me informed on the progress of the service bei tire rotation and all wheel alignment. My service advisor was very friendly and knowledgeable. He kept me informed on the progress of the service being done. More
by t_williams9819
Employees Worked With
Emanuel Luna
March 15, 2025
Mr. Sammy Vela Was amazing. He broke down everything to my understanding. He’s very out going and extremely kind. He gave me and amazing experience. Shamarie Payne my understanding. He’s very out going and extremely kind. He gave me and amazing experience. Shamarie Payne More
by Shamarie Payne
