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Baker Nissan

Houston, TX

4.8
1,460 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 36 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,460 reviews

January 06, 2023

My salesman Hector C. provided the upmost friendly & efficient customer service. Made my purchase hassle free! Definitely recommend! More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
Jan 13, 2023 -

Baker Nissan responded

Mp, your wonderful feedback and rating mean a lot to us.

January 06, 2023

My Service advisor Yamet was very helpful, informative we received beyond great customer service from him More

by sharonb922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamet Medina
Jan 07, 2023 -

Baker Nissan responded

Sharonb922, we're glad you had such a wonderful experience with us!

Jan 07, 2023 -

sharonb922 responded

Special Thank you to my wonderful service advisor Yamet Medina he was a great help to us during this holiday tragedy.

January 02, 2023

As always going to Nissan Baker at Northwest 290 in Houston Texas it’s always a good experience. Mr. Medina and the rest of the office Service Department are always nice and ready to serve the client More

by Claribel.medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Yamil Medina
Jan 04, 2023 -

Baker Nissan responded

Claribel.medina, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 29, 2022

Received excellent customer service from every team member I encountered. Cris Hazely was very personable, respectful, and kind. Diego Rivera was extremely helpful, knowledgeable, and friendly! I would More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Hazely, Diego Rivera
Jan 01, 2023 -

Baker Nissan responded

Victoria, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Amar and lady who checked me out gave me a mich better experience than the previous times I was there. I spent my entire day there, but I was taking care of. My overall experience w/a certified purch More

by Ms. Howard
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir 🌟🌟🌟🌟🌟, Felipe Rodriguez, Ricky Reyes
Dec 30, 2022 -

Baker Nissan responded

Hi Ms. Howard! We're so happy we were able to help you out!

December 28, 2022

Can’t express how well taken care of I feel from my sales rep to the business department to the other sales people that I had the pleasure to interact with. I was kept in the loop all the way through the pro More

by Justin white
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Rodriguez, Edwin Landaverde, Mohammed Abdin
Dec 30, 2022 -

Baker Nissan responded

Hi Justin White, thank you so much for your positive comments about Baker Nissan North!

December 21, 2022

Service coordinator was receptive to inquiries. Service was fast and accurate with great communication. I highly recommend having car repaired here. More

by Knights423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven M - collision shop
Dec 22, 2022 -

Baker Nissan responded

Hi Knights423, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 11, 2022

Good presence of the team, clean area, personalized attention, presentable sanitary area, personnel management by sections according to the service required. More

by Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolando Murillo
Dec 14, 2022 -

Baker Nissan responded

Roy, we are very happy we could provide you with a positive experience! We're looking forward to your next visit with us!

December 09, 2022

They were very fast and friendly. I didn't have to have anything done, and the rep lived up to the time he gave me to complete the check-up More

by Patti Faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Dec 14, 2022 -

Baker Nissan responded

Patti Faulkner, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2022

Quick service and waiting room with all necessary to wait. Quick service department and complete customer service More

by rubenpalomino1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenith
Dec 11, 2022 -

Baker Nissan responded

Rubenpalomino1975, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Baker Nissan North

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