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Basney Honda
Mishawaka, IN
2,805 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,805 reviews
September 13, 2021
This dealership is so efficient. Everything they said they backed up. They were beyond fair & I feel I got the best deal. There’s no comparison to other dealers they went 100% above to get me in a new ca they backed up. They were beyond fair & I feel I got the best deal. There’s no comparison to other dealers they went 100% above to get me in a new car. The salesman & financial guy were kind nice respectful & The whole experience was wonderful. More
by bethawilson
Verified Customer
September 12, 2021
We had a very good experience. The Jeep we were interested in had just been traded in, but Bryan went out back and brought it up for us to look at and test drive. They took care of all issues and interested in had just been traded in, but Bryan went out back and brought it up for us to look at and test drive. They took care of all issues and we love the Jeep!! More
by cherokee309
September 10, 2021
Friendly service is always a plus! All of the staff has Friendly service is always a plus! All of the staff has always been very helpful. We appreciate their expertise. Washing the car is always a nice Friendly service is always a plus! All of the staff has always been very helpful. We appreciate their expertise. Washing the car is always a nice touch, too. More
by JMBICKETT
September 10, 2021
Matt was awesome and made my first service experience great! Highly recommend him for all your service needs! I love Basney and will continue to get my car serviced by Matt in the future! great! Highly recommend him for all your service needs! I love Basney and will continue to get my car serviced by Matt in the future! More
by jamiewajda
Employees Worked With
Matt Mulstay
September 09, 2021
Overpriced. $120 per labor hour, plus an additional $20 per hour for "shop supplies". Too much. I should have gone to another mechanic for a more reasonable price. per hour for "shop supplies". Too much. I should have gone to another mechanic for a more reasonable price. More
by WUSZKEGK
Employees Worked With
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September 09, 2021
It sucks you did not have the parts to complete repairs on day 1, when i drove 75 miles to get there and had to take time off from work. You did provide loaner car. I had to pay for gas, and drive 3 hour on day 1, when i drove 75 miles to get there and had to take time off from work. You did provide loaner car. I had to pay for gas, and drive 3 hours the next day to pickup. No help with bill financialy. I will remembet this when purchasing 2 new cars in the next 365 day! More
by gbloom
September 08, 2021
I have worked with Bob Briney on my last two vehicles. He’s fantastic to work with and does not pressure you to buy a car. He works with you to find what YOU need. Always a pleasure to work with. He’s fantastic to work with and does not pressure you to buy a car. He works with you to find what YOU need. Always a pleasure to work with. More
by Vanderson
Employees Worked With
September 08, 2021
The shuttle service is the best-a spotless 2020 Accord and a friendly driver. The service checked everything and changed the oil and rotated my tires. My 2012 Accord is running well now! and a friendly driver. The service checked everything and changed the oil and rotated my tires. My 2012 Accord is running well now! More
by JANJAGERMAN
Employees Worked With
Brian Lynn
September 06, 2021
Best service all service men are very very nice & helpful specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t specially AUSTIN is best guy Iam with Basney Honda sixteenth years best sales Persons but 2013 use car manager rude bad attitude only person I don’t like him More
by Darshhit51
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
September 03, 2021
I recently purchased a Honda CRV and Matt made the experience very smooth. He walked me through the process and was very helpful and patient. experience very smooth. He walked me through the process and was very helpful and patient. More
by Roonitoon65
