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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
September 03, 2021
I recently purchased a Honda CRV and Matt made the experience very smooth. He walked me through the process and was very helpful and patient. experience very smooth. He walked me through the process and was very helpful and patient. More
by Roonitoon65
September 02, 2021
Had a great experience! Shuttle available to and from work and repairs made in a timely manner. Matt Mulstay always provides excellent customer service - much appreciated! work and repairs made in a timely manner. Matt Mulstay always provides excellent customer service - much appreciated! More
by Shannon R.
Verified CustomerSeptember 01, 2021
I love taking my car in for free car washes. The people that work there are awesome From the person that I bought the car from to the text that wash the car. Everybody is professional and friendly. I wil that work there are awesome From the person that I bought the car from to the text that wash the car. Everybody is professional and friendly. I will keep purchasing cars from Basney. They are the best around. More
by TGRIMSLID
Employees Worked With
September 01, 2021
Understands what service issues are needed and offers solutions that will best help - while understanding what you are hoping to get out of the car that you are currently in… solutions that will best help - while understanding what you are hoping to get out of the car that you are currently in… More
by BPFEIL
September 01, 2021
Service was for air bag recall. There is nothing more to say. I came, and waited for the work to be done. The waiting area was fine. say. I came, and waited for the work to be done. The waiting area was fine. More
by rdkline0
Employees Worked With
September 01, 2021
They were very helpful and friendly. My salesman was very knowledgeable about the Honda Accord and showed me how to use many things. I was very satisfied with my experience knowledgeable about the Honda Accord and showed me how to use many things. I was very satisfied with my experience More
by happygirl2678
September 01, 2021
Thought it was fixed the first time but had to go back several times, the last time found another cause. Part was delayed. Not enough service help. several times, the last time found another cause. Part was delayed. Not enough service help. More
by PATNAUDETERRENCE
Employees Worked With
Brian Lynn
August 30, 2021
Everyone was very friendly and courteous. Very professional and very easy to work withwould consider Basney Honda in the future. Buying a car was easy professional and very easy to work withwould consider Basney Honda in the future. Buying a car was easy More
by hrsumm
August 28, 2021
Three hours to have an oil change and a tire slow leak repair. The wait is too long for these services and I think it should be one hour or we need to be getting updates every hour. I was told 2 hours repair. The wait is too long for these services and I think it should be one hour or we need to be getting updates every hour. I was told 2 hours More
by mbksrcalhoun
Employees Worked With
Matt Mulstay
August 28, 2021
Basney service is quick, efficient, and all personnel are super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surp super friendly. My experience at Basney service is alway positive and the final coat always lines up with the estimate, so there are no unwanted surprises. Great company! More
by tgkoontz
Employees Worked With
Other Employees :
Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
