Basney Honda

Fast Service. Honest Informative needs for my future car service. Good price. Comfortable waiting area. Honest Informative needs for my future car service. Good price. Comfortable waiting area. More

Excellent service; Friendly and courteous staff; Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend Knowledgeable ;Giod communication; a professionals; A+ service. Would recommend More

Friendly, efficient, fair. I knew what I wanted and that is exactly what I got. I knew what I wanted and that is exactly what I got. More

I had a broken part dragging under my CRV. Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the pa Basney took it in immediately to remove it while I waited. They then scheduled me to install the replacement part a couple of days later, when the part had come in. Scheduling ahead is better, but, when an emergency struck, Basney stepped up. More

Very helpful but took longer than told in the beginning. Good communication at first, then that stopped and I had to keep calling about my car. Good communication at first, then that stopped and I had to keep calling about my car. More

I got a call after the install of my side mirror that the part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit part arrived. This was a little confusing yet encouraging as the one that was install has a blemish. I called back to see if this was the actual unit and if the one paid for and installed previously was a temporary perhaps to protect the assembly. The service contact I spoke with had no idea what I was talking about and only jnew that the part had arrived, suggesting I call back to speak with Curt. I tried to reach him, but was routed to someone else's voicemail. In that left message, I explained the above, but have not yet received a callback. The originally damaged assembly was also missing in part from my vehicle when I picked it up after the initial install, which seemed strange...it may have been in better shape aesthetically than the one installed now. Confused and frustrated, Prof Alf More

Scott went over everything when we picked up our Pilot and was helpful throughout the process. and was helpful throughout the process. More

Great service! I let them know what I was looking for and they let me know as soon as it was available on the lot. I let them know what I was looking for and they let me know as soon as it was available on the lot. More

I was pleased with everyone that l dealt with. Matt was good and informative, l still née to know how to use the phone in the car, l can answer it , but not call out.Matt is always busy and when l Matt was good and informative, l still née to know how to use the phone in the car, l can answer it , but not call out.Matt is always busy and when l tell them l just need to know how my phone works, they are super nice, but not one out of 4 offers to help? Chip is wonderful, and u don’t need to share this with him. I need to stop by and drop off my keys to my trade in .anyway. More

Friendly and efficient service. I would recommend them for Honda service needs. They communicated well for my recall I would recommend them for Honda service needs. They communicated well for my recall More