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Basney Honda
Mishawaka, IN
2,809 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,809 reviews
August 19, 2020
Bob Briney helped me thru the process of getting me into a new Honda Civic. It was almost painless. If I had everything I needed with me, I would have been out of the process much sooner. He was very pa a new Honda Civic. It was almost painless. If I had everything I needed with me, I would have been out of the process much sooner. He was very patient with me and my son. I would certainly ask for him the next time. Thanks, Joan Gerard More
by gjmgerard
Employees Worked With
August 18, 2020
They were very polite and helpful. They knew all about the features and did a great job explaining how they all work. They did not use pressure tactics and were very patient. the features and did a great job explaining how they all work. They did not use pressure tactics and were very patient. More
by karenlewis404
Verified CustomerAugust 18, 2020
Our Civil was in for a 15K service appointment. I thought that Brad did fine but I think that it should not take 3 hours to complete the work. I was the first appointment of the day. I also thought thought that Brad did fine but I think that it should not take 3 hours to complete the work. I was the first appointment of the day. I also thought the cost was high for servicing. More
by KJPLETCHER
Employees Worked With
Brad Pankow
August 18, 2020
Bob Briney and the folks at Basney Honda were able to quickly find the exact vehicle I was looking for and gave me an excellent trade-in value. I’d never go anywhere else! quickly find the exact vehicle I was looking for and gave me an excellent trade-in value. I’d never go anywhere else! More
by Aknight78
Employees Worked With
August 18, 2020
One of the easiest purchases of a vehicle we have ever had. All of the staff are very knowledgeable. We will buy from them again. had. All of the staff are very knowledgeable. We will buy from them again. More
by Pegriggs7
August 17, 2020
Nine Hondas purchased - most of them from this fine dealership. That says it all. I would recommend this dealership immediately and without question, and am grateful this community has Basney Honda. dealership. That says it all. I would recommend this dealership immediately and without question, and am grateful this community has Basney Honda. More
by josephlauck
Employees Worked With
Other Employees :
Jay Basney
August 17, 2020
Basney Honda was an excellent experience. Speedy is great to work with and it was a pleasure doing business with such a great dealership and the employees. to work with and it was a pleasure doing business with such a great dealership and the employees. More
by nltetzlaff
August 17, 2020
Brady delivered a great professional service he was honest patient listened to my concerns took the time to stay with me and attend my needs I appreciate his help honest patient listened to my concerns took the time to stay with me and attend my needs I appreciate his help More
by drghari
Employees Worked With
Brady
August 17, 2020
This review has less to do with the service I received than by the fact that 5 employees were walking around w/o a mask, 2 in the customer waiting area. I know it’s uncomfortable and no one likes it, but than by the fact that 5 employees were walking around w/o a mask, 2 in the customer waiting area. I know it’s uncomfortable and no one likes it, but I would expect Honda to consider not only the quality of their service. But also the safety of their customers and employees. Very disappointing. One guy walked in and out of the area with regularity like it was no big deal to do so. It is. The employee who took care of me was entirely responsible. I wish all of your crew were like him. More
by DAVIDPHILLIPS6
Employees Worked With
Brian Lynn
August 15, 2020
There was some confusion over what was being done on the car. Austin wasn’t at his desk and I talked with someone else. He didn’t realize what Austin had explained to my husband about the servicing. car. Austin wasn’t at his desk and I talked with someone else. He didn’t realize what Austin had explained to my husband about the servicing. More
by kerbychristine
Employees Worked With
