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Basney Honda
Mishawaka, IN
2,806 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,806 reviews
July 30, 2020
We had a great salesman, Scott. He wasn't pushy and gave us time and information as needed. We got a great deal I'm very pleased with my new car! My only (small) issue was that the car wasn't cleaned as we us time and information as needed. We got a great deal I'm very pleased with my new car! My only (small) issue was that the car wasn't cleaned as well as I expected before pick up.... It had a strange odor that wasn't there during the test drive. More
by Steph
Verified CustomerEmployees Worked With
July 29, 2020
Bob was very thorough explaining everything from the lease program and tour of the vehicle!!! Ron Lomanski from finance dept explained things thoroughly as well lease program and tour of the vehicle!!! Ron Lomanski from finance dept explained things thoroughly as well More
by Lib
July 27, 2020
The salesmen at the dealership were friendly and welcoming, without being overwhelming. The process went smooth! They were able to answer all of our questions. We really enjoyed having Bob help us. welcoming, without being overwhelming. The process went smooth! They were able to answer all of our questions. We really enjoyed having Bob help us. He didn’t pressure me, but helped us figure out best what fit me. More
by Stacey
July 27, 2020
I had never gone before to get an oil change from the dealership. Matt was soo helpful and thoroughly answered all my questions. I had just bought the Honda CR-V and he showed me features it had that I d dealership. Matt was soo helpful and thoroughly answered all my questions. I had just bought the Honda CR-V and he showed me features it had that I didn’t know about and explained when I would know it was time for another oil change. He made me feel at ease and even found a discount for me since I had been quoted too low on the phone for the oil change and tire rotation. I wasn’t sure if I would go to the dealership again for an oil change but now I will keep coming back thanks to Matt. More
by Alissa
Employees Worked With
Matt Mulstay
July 27, 2020
So very happy!!!! We were very happy with our salesman Bob Briney! He did a wonderful job working with us to get our Honda HRV 2020! Bob answered all our questions and We were very happy with our salesman Bob Briney! He did a wonderful job working with us to get our Honda HRV 2020! Bob answered all our questions and was so very helpful ! I just love my new car!!!!! Everyone at the dealership were great!!!!! Shirley and Walter Barkas More
by sabarkas
July 27, 2020
Tire Pressure Sensor My experience was good, but frustrating. It took almost 2 1/2 hours to replace two tire pressure monitors after I had told them what the problem was. My experience was good, but frustrating. It took almost 2 1/2 hours to replace two tire pressure monitors after I had told them what the problem was. Then on the way home, the TPMS went into error again and I had a terrible shudder in my steering wheel. I had to go back the next day to get the TPMS fixed again and all the tires rebalanced. They took care of the problem that I paid for and didn't charge me extra. I would have like it better if they had gotten it right the first time. But all in all, they got me back up and running. More
by bpippen
Employees Worked With
July 26, 2020
Matt definitely goes the extra mile to please his customers! A sort of funny story—I ran over a nail and had a flat tire (that’s not the funny story!); I left my car at Discount Tire to get it repair customers! A sort of funny story—I ran over a nail and had a flat tire (that’s not the funny story!); I left my car at Discount Tire to get it repaired; and asked my son to pick it up for me when it was ready. He asked his wife to drop him off at Basney Honda, thinking my car was there. Once he realised his mistake, Matt OFFERED to take my son to Discount Tire JUST before they closed. Thank you, Matt, for saving the day!!!!! More
by TAMMIEBB
July 24, 2020
All the staff are wonderful. Brandon our sales guy was helpful and got us exactly what we wanted. He's great to work with. We love Basney Honda! helpful and got us exactly what we wanted. He's great to work with. We love Basney Honda! More
by Moore63
July 24, 2020
Salesman gave me a price and said it was firm no haggling I drove the truck home got it checked out, it’s was I good shape mechanically so I bought it. I drove the truck home got it checked out, it’s was I good shape mechanically so I bought it. More
by 13rbutton
July 24, 2020
I purchased my Pilot Agee years ago and Basney has maintained it. I am very happy with their service including promptness and quality. I expect to continue to bring my Pilots Basney. maintained it. I am very happy with their service including promptness and quality. I expect to continue to bring my Pilots Basney. More
by cleguern
Employees Worked With
Brian Lynn
