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Basney Honda

Mishawaka, IN

4.4
2,809 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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3820 Grape Rd

Mishawaka, IN

46545

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Showing 2,809 reviews

May 28, 2022

Service check was $400 more than quoted…inconsistent diagnosis and pricing was frustrating. Avoiding in the future More

by Jfin1717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chip Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022

Courtesy was great the facility was immaculate the work was done in a timely manner More

by BillernspergerBill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
May 23, 2022

Efficient. Nice waiting room. Greeted easily and promptly and didn't have a bunch of stuff added on as required. Felt I could trust More

by tumblebe13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
May 19, 2022

I asked for the security light to be fixed. They said they did but it isn’t, i asked for a spring tune up for summer road trips but they did not inspect the brakes. More

by equus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
May 19, 2022

Excellent customer service. No hassle buying is a plus. Good selection of automobiles. Painless buying experience. More

by edkreiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

They came in way under what other dealerships were quoting me for my vehicle. They didn't mention they are marking up vehicles $2,000 over sticker until the very end. More

by JAK
Recommend Dealer
No
Employees Worked With
Bob Briney
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Bob Briney was very professional and personable. I would come back again. I do like the corvette! More

by fleisch
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022

I appreciated knowing ‘up front’ what the service cost would be. Also appreciated Chuck, shuttling me home. More

by nemethdeb19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck the shuttle driver, Brad Pankow
May 14, 2022

Very quick and friendly! Had my vehicle finished two days before they thought they would! More

by zanderson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
May 14, 2022

Took my car 3 times to get air in left front tire have to bring it back they were to seal the rim still leaking and was charged 28.91 nut satisfied poor service More

by maggiemay426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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