Bayside Chrysler Jeep Dodge

Professional dealership and took good precautions with Covid. Took a little longer than expected to get a state inspection done but overall a good experience. Covid. Took a little longer than expected to get a state inspection done but overall a good experience. More

Kevin was very nice and helpful. I didn’t wait long for my scheduled multi point inspection. I enjoyed watching NY1 on the tv in the waiting room. my scheduled multi point inspection. I enjoyed watching NY1 on the tv in the waiting room. More

1st time buyer. Walked in. Asked for a Compass with 0 down just paying taxes and dmv. I put a deposit down for a car the the dealership never had. Lost 3 cars in 5 days. Lost 2 weeks between you and East down just paying taxes and dmv. I put a deposit down for a car the the dealership never had. Lost 3 cars in 5 days. Lost 2 weeks between you and East Hills. Was told to sign papers as Salesperson explained them to me. Never was given breakdown of the money after I asked ((SEVERAL)) times. After telling me total amount I owe was $3500. This was with $995 down which NEVER told to us. We had to double check and saw 995 filled in after we signed. It was me my wife and my father in law. WE ALL EXPERIENCED THIS TOGETHER. Exactly what I didnt want. Was told Sal was Sales Manager and told me to take it or leave it. Also gave me a 300 credit because after talking to the Salesperson, they knew I was right. So in the end...i was swindled out of $695. The day we picked up the vehicle, coming from Jersey, it had paint chips, scratches on fender and scuffs on bumper all around the vehicle. Took 1 month to get Nelson to talk to bayside collision. I Lost 4 days with out a car and was not provided a loaner car. This experience was herendous. I never been taken advantage of like this. Most unprofessional and would not refer this place to anyone, so that they will not have the same experience. More

My Jeep (5 mth old, 2020 model) broke down when I was driving through New York and Jeep’s roadside assistance towed my car here. First I received a call that there is a fuel problem and it would cost $18 driving through New York and Jeep’s roadside assistance towed my car here. First I received a call that there is a fuel problem and it would cost $1850 to fix it which I approved. Then I called my insurance company Geico to ask if they cover it. They promised to cover the repair but said they want to send an inspector over to see what the issue is. The next day I got a call from Geico and they told that the dealership had agreed to cancel all charges and do them as warranty repairs. Next I received a call from the dealership and now my rep there said that after ”somebody nobody” from my insurance company had visited them I only have to pay $250. After I questioned this a bit I was told that actually I should have been charged $2500. The price went to $0 after I said I would have to ask my insurance company again. In the end I did get my car back in working condition but this whole episode left me wondering if the issue I was reported was the real issue. I would have also been charged $1850 had Geico not stepped in. When I picked the car up and found my radio being on some weird channel with the bass maxed out that really was the cherry on top of the cake. I wish Jeep had better quality control over dealerships using their name. More

I love going here they are so respectful and their hospitality is awesome. I recommend bayside chrysler to everybody. The will help you without no hesitation. They are the best. hospitality is awesome. I recommend bayside chrysler to everybody. The will help you without no hesitation. They are the best. More

There needs to be some improvement on the level of cleanliness, communication and service/ workers in garage area overall service wasn’t all that bad. cleanliness, communication and service/ workers in garage area overall service wasn’t all that bad. More

Vehicle was brought in for recall sevice. It was done in a timely manner and service was courteous and professional. Good job. And Thank you. a timely manner and service was courteous and professional. Good job. And Thank you. More

Always accommodating and helpful service. I am very happy with my service as well as my lease. I would definitely look into renewing another grand Cherokee when the term of my lease is over or financing. with my service as well as my lease. I would definitely look into renewing another grand Cherokee when the term of my lease is over or financing. More

This was the single best car buying experience I have ever had thanks to Kevin. He is a professional and answered all my questions so that I was comfortable in knowing what I was getting. AMAZING! I wou ever had thanks to Kevin. He is a professional and answered all my questions so that I was comfortable in knowing what I was getting. AMAZING! I would highly recommend doing business with Kevin! More

Easy experience to return my car lease and sign the documents for my new car lease. The staff was very polite, professional and knowledgeable. Thank you! documents for my new car lease. The staff was very polite, professional and knowledgeable. Thank you! More