Bayside Chrysler Jeep Dodge
Bayside, NY
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Wish this dealer was just better. Time and again I’ve returned since they are nearest me. Time and again they disappoint. Service writers don’t seem particularly interested in your issue. You’ll ofte returned since they are nearest me. Time and again they disappoint. Service writers don’t seem particularly interested in your issue. You’ll often see them chatting amongst themselves while customers wait in line. Kevin (Ochoa?) is the only service rep who followed up and stood out as a professional. Appointments for even routine maintenance doesn’t seem to mean much as it’s no guarantee your vehicle will be seen in order. In fact, just recently was I made aware the service department cannot do in house wheel alignments so they send vehicles out for certain services. Don’t expect status updates though unless you repeatedly ask for them. The valet guys will literally pick up your vehicle and forget/ neglect to drive it back to you. I had to call the wheel shop the vehicle was dropped off at to confirm the service department picked it up. I was finally driven to my vehicle after waiting an additional 40 minutes after my service was completed and signed. Oh, and the issue wasn’t resolved so I had to reach out to JeepCares/ Wave to open a case. Not sure if it’s just a “Jeep thing” but even my best visits at this service department are objectively the worst dealer service experiences I’ve had in my 16 years of driving. Cannot in good conscience recommend this service department. Better off DIY or paying your local mechanic. More
The process from dropping off the car, they understood what I wanted, and I was clearly explained what was needed. Also the service timing was good. what I wanted, and I was clearly explained what was needed. Also the service timing was good. More
As a full member and customer of bayside I would expect a much better deal on purchase of a car at least for somebody to get back after going there for a price on a car I saw my wife and I where very disappo much better deal on purchase of a car at least for somebody to get back after going there for a price on a car I saw my wife and I where very disappointed do not want to get the salesman in trouble on the other hand for 6 years of going ther jay has been great thank u More
Lets face it... Honesty, transparency and straight-forwardness are not words that come to mind when you think of a “car salesman” but that is what you can expect when dealing with Tyler Campa straight-forwardness are not words that come to mind when you think of a “car salesman” but that is what you can expect when dealing with Tyler Campanella at Bayside Chrysler Jeep Dodge & Ram. I bought a Promaster City amidst the Coronavirus Pandemic. Tyler made the transaction smooth and easy and was communicative the entire time. It is refreshing to see this level of integrity in ones work in this day in age. Thank you Tyler and thank you Bayside CJDR! More
First time here and awesome service, Kevin was very professional, kept me up to date and informed on the whole process, and were quick with the repairs professional, kept me up to date and informed on the whole process, and were quick with the repairs More
My car was serviced efficiently as it always is. My only concern was that there were 2 customers not wearing masks and they still had their car serviced even though there was a sign saying " no mask, no ser concern was that there were 2 customers not wearing masks and they still had their car serviced even though there was a sign saying " no mask, no service". More
We had an extensive repair it took 11 days. No loaner was provided had a few small issues with the parts but overall we were satisfied. Not thrilled with the customer service but my car seems to be ok. provided had a few small issues with the parts but overall we were satisfied. Not thrilled with the customer service but my car seems to be ok. More
Jay always deliver excellent customer service. With me unclear of the problem, he took time out to explain to me in a way I was able to understand. He wished me to stay safe and well as was leaving. Means unclear of the problem, he took time out to explain to me in a way I was able to understand. He wished me to stay safe and well as was leaving. Means a lot with me being a nurse at this time with everything going on. More
The service part was fine, the problem is always the cost. Just to look at something is always $200 right off the bat. The cost to do the repairs weren’t even that expensive at an outside service statio cost. Just to look at something is always $200 right off the bat. The cost to do the repairs weren’t even that expensive at an outside service station. It’s disappointing that Jeep can never give an outright repair cost without the $200 check up fee. I get that it gets applied towards the cost of the repair if you choose to do it at Jeep but what’s the point of all the technology if the dashboard indicators still need a $200 check up charge? More
This dealership provides great service .I have been using your services for the last 4 years and every time excellent service .I will recommend this dealerships always I had other dealerships in mind but I c your services for the last 4 years and every time excellent service .I will recommend this dealerships always I had other dealerships in mind but I came back because of the service department.Always a great job. More





