Bayside Chrysler Jeep Dodge

Great Experience My old lease was ending and wanted to get into a new lease as quickly as possible. Sam made my experience very easy and stress free. I definitely reco My old lease was ending and wanted to get into a new lease as quickly as possible. Sam made my experience very easy and stress free. I definitely recommend this dealership. More

Awesome! Couldn’t ask for a better experience. I traded in my lease and was in and out in just 1 day!! I couldn’t believe how easy they made it. No stress and Couldn’t ask for a better experience. I traded in my lease and was in and out in just 1 day!! I couldn’t believe how easy they made it. No stress and no headache. Everyone in this dealership were honest, genuine, helpful and amazing! I drove an hour from long island to meet with Sean Rickard in finance, and i’ll never go anywhere else again! Thank you for you Bayside for your help i’ll see you in 3 years :)) !! More

Great service Everyone was very professional, well documented and knowledgeable in the product he was presenting Paperwork was flawless and all questions answered Everyone was very professional, well documented and knowledgeable in the product he was presenting Paperwork was flawless and all questions answered explain very detailed. At pickup of the new vehicle I was explained the new features as well as the old ones as a reminder. Pleasure working with Bsyside Chrysler Jeep dealer. Thank you. More

2020 Jeep Cherokee Limited (White) Turgo Tropnasse is absolutely delightful, a true gentleman! He got me into a vehicle with exactly all the features I was looking for within my budget! Turgo Tropnasse is absolutely delightful, a true gentleman! He got me into a vehicle with exactly all the features I was looking for within my budget! He was efficient during the entire process and great to work with, made the process super smooth and easy. I would highly recommend going to Jeep of Bayside and asking for him. I promise you won't regret it! Sincerely, Satisfied Customer =) More

Excellent fast reliable service Excellent dealership highly recommend. Tyler is a fantastic salesperson and I got the best deal on my lease. When I had any minor issues that needed t Excellent dealership highly recommend. Tyler is a fantastic salesperson and I got the best deal on my lease. When I had any minor issues that needed to be addressed I dealt with Bob from service. Bob is a very professional manager who gets you in an out as fast as possible. More

Oil Change Waited about 2:45hrs to get an oil change...upon completion of my oil change it’s seems like no other inspections were done as per a receipt that stat Waited about 2:45hrs to get an oil change...upon completion of my oil change it’s seems like no other inspections were done as per a receipt that stated they did a complementary check. My tires were low but were never filled. Vehicle PM’s are very important and when you take it to the dealer where you purchased the vehicle and they don’t even care to help you....says a lot about their integrity. More

Would give a Negative star rating if I could. Horrible!!!! UPDATE Service Manager Bob Kennedy did reach out to me after leaving this negative review. He apologized profusely and went above and beyond to try UPDATE Service Manager Bob Kennedy did reach out to me after leaving this negative review. He apologized profusely and went above and beyond to try to make amends. I certainly hope that this experience helps staff to become more proactive in dealing with customers and addressing their concerns. I very much appreciate Bob's help in making every effort available to him to try to make up for the disaster experience I had. He has also reached out to me 2 more times to ensure that I was satisfied. Thank you Bob for your attention and concern. You have been the redeeming factor. I appreciate it. Had an engine stall on a brand new car. Brought in for service and they are the absolute WORST! I will never step foot in this dealership again. I've had 5 Dodge vehicles but after this experience I will not give them another penny. Took 2 and half weeks to repair and I never once received a phone call, not even when the vehicle was ready to be picked up. I had to call 9 different times, on hold 15-20 min each time. One person says car not looked at after 3 days, another says it was. Put 60 miles on my car while it was supposed to be sitting waiting on parts for repair. They have no storage so they put my brand new car on any random street that they can find parking so it's unattended. Left a pen mark on my beige leather console. I don't even know when my car was fixed bc they don't seem to realize that the phone works both ways and that the courteous and professional thing to do is keep the customer informed. When I complained, I was accused of taking my personal problems out on them...my personal problem is that you have had my car for days and keeping me completely in the dark! Then I was told that if I didn't like that answer then I could just come and pick the car up...a car where the engine cuts off for no apparent reason, NO THANK YOU! I left a message for the service manager Bob Kennedy on day 5 to which I never received a response. Called Chrysler Corp twice and never received a response. They don't offer loaners so I spent a fortune on a rental and Uber since they had my car throughout the Christmas holiday to New Year's Eve. Dealt with Brian who just passed the buck saying that he didn't receive any messages and is off on Monday, so apparently that makes it ok that for 18 days, he "forgot" my car was there and perhaps I would like to know what was going on. His apology was quite hollow as he promised to keep me informed on day 7 only after I blew up at him, but only gave a single phone call on that day only, and crickets for the remaining 11 days they had the car. And since he wasn't in until 1 pm when they close at 5 apparently justifies the lack of communication to even let me know the car was repaired. Had I not called AGAIN to check the status, I wouldn't have known it was ready and who knows how long it would continue to sit there for no reason. Perhaps it had been ready the day before, I'll never know...completely unreal and unacceptable. There is absolutely no courtesy, professionalism or even the most basic concept of customer service. Thanks Bayside Chrysler...you just lost a loyal customer. East Hills Dodge will get my service contract and the car back at the end of my lease. More

Quick recall service. Brought my 2009 Wrangler in for long overdue airbag and clockspring recalls. The recalls were completed faster than expected and the service departme Brought my 2009 Wrangler in for long overdue airbag and clockspring recalls. The recalls were completed faster than expected and the service department was quick with notifying me that the vehicle was ready for pickup. No down side to this service event. More