Bayside Chrysler Jeep Dodge

My 2019 Wrangler died on the Upper West Side late at night. Called early in the morning to explain that I’d have to have it towed into Bayside and that something was very wrong with the electrical syste night. Called early in the morning to explain that I’d have to have it towed into Bayside and that something was very wrong with the electrical system. The service advisor set up an open appointment, as there was no way to know when the tow would arrive or when we’d arrive at Bayside. Got towed and the service people were waiting for me when I got there. They handled everything really well, very professionally, courteously, and efficiently. Turns out, both batteries had died and there was a part in the shifter that needed replacing. Overall, it was a great experience. The service advisor was incredibly nice and accommodating and extremely helpful. I got there around 8:30am and was out of there around 1pm with everything fixed and a part on order. As has always been the case since we bought our Jeep here, we had great, comprehensive, and friendly service. More

Vehicle was returned with repairs and no additional issues. Service was done well! Takes a while but worth it if the car runs well. issues. Service was done well! Takes a while but worth it if the car runs well. More

Wonderful team at bayside Jeep. They always do their best to get me the best deal possible. They always do their best to get me the best deal possible. More

Still having issues with the vehicle. I’ve had to return after this visit for the same problem with the door handle and worse one that seems electrical/battery related. This is a 2021 veh I’ve had to return after this visit for the same problem with the door handle and worse one that seems electrical/battery related. This is a 2021 vehicle that shouldn’t be giving battery issues especially for normal use. I waited 3-4 hours for a tow truck from Stellantis to tow my car and am still waiting for service updates from the dealer. I’ve had to, on my own, rent a car and pay for Ubers and Lyfts. I would expect the dealer to help alleviate all this and prioritize customer service by giving me a rental not have me reserve it on my own with my money. I was told that my battery would be replaced, that this whole thing would be fixed. This really isn’t what I’d expect for a leased car with Jeep. It’s frustrating and disappointing to pay hundreds of dollars a month for my leased car and get this quality of service and customer care. It’s not worth it. At the time of this writing, I’ve gotten my car back and am experiencing this issue AGAIN. It’s a pain to think that the dealer did not replace my battery, that I have to go again to get service—service that does not prioritize customer care and satisfaction. I have to lose time from work again, spend time calling another tow truck, and pay my lease again this month. No one from Chrysler Capital or Chrysler Corporate will say don’t pay due to your troubles. I haven’t even been reimbursed yet for my last 2 visits in August. I would not recommend this dealer or service department. More

Very good service car ready on time, very nice to deal with prices fair Will be back for service again... with prices fair Will be back for service again... More

Bayside Chrysler Jeep people gives quick,reliable and professional service. Jay is the best explaining the services needed. professional service. Jay is the best explaining the services needed. More

This dealership is great. Everyone is nice and very professional. I recommend this dealership to everyone. Everyone is nice and very professional. I recommend this dealership to everyone. More

Excellent service team. Have been their customer for over 3 years and in fact, just got my 3rd car there!! Friendly and professional staff Have been their customer for over 3 years and in fact, just got my 3rd car there!! Friendly and professional staff More

I have dealt with several advisors, and they are all very professional. Clean waiting area. Definitely worth the drive from Brooklyn. professional. Clean waiting area. Definitely worth the drive from Brooklyn. More

Staff is always reliable and friendly. And the work is always done in a timely manner. And the work is always done in a timely manner. More