Beaver Toyota St. Augustine

Patient and knowledgeable Torie was a great salesperson. She paid attention to what we had to say and gave us an opportunity to look over and test drive several vehicles. She Torie was a great salesperson. She paid attention to what we had to say and gave us an opportunity to look over and test drive several vehicles. She was very knowledgeable about all the cars on the lot and helped us find the perfect one. She was patient while we decided on a car that I really wanted, even though it was not the one we originally came to buy! More

I needed a small suv they gave me a full sport I am very satisfied with the follow-associates of beaver Toyota of st augustine jerry aspen and who ever was involved in my transition for a new Toyo I am very satisfied with the follow-associates of beaver Toyota of st augustine jerry aspen and who ever was involved in my transition for a new Toyota rav4 More

Evidently, we are really appreciated! I am blown away by my recent car purchase! This was my third purchase from them and evidently, I am really appreciated. I was greeted by a really nice I am blown away by my recent car purchase! This was my third purchase from them and evidently, I am really appreciated. I was greeted by a really nice young man (Micah) who approached me with a grin, handshake, and a lot of enthusiasm. He listened intently and put me at ease - - which I needed. My hat's off to him and Jerry (a sales manager) who made this memorable! My wife and I are duly impressed! More

excellent dealership and sales department purchased a new 2015 tundra , price was amazing , John Hughes was amazing his dedication to his customers is amazing . I will first call John Hughes a purchased a new 2015 tundra , price was amazing , John Hughes was amazing his dedication to his customers is amazing . I will first call John Hughes and Beaver Toyota for any automobile purchases , Thanks John and Beaver Toyota for an excellent experience. Jim Phelps More

False Advertising / Games Used Prius advertised was a good deal compared to others, however when sitting down to discuss the trade, the sales manager did not want to offer lowe Used Prius advertised was a good deal compared to others, however when sitting down to discuss the trade, the sales manager did not want to offer lowest kbb value for trade on a vehicle that was in good condition. He further stated he could not honor the e-price as they wouldn't make any money off of my car because they would have to wholesale it. I asked what would happen if I paid cash, would it be false advertising if he didn't honor the e-price as there would be no additional money to be made as I wouldn't have a trade. At the point of walking out he offered to pay off trade and internet price but said "what should we do differently on our e-pricing, should we advertise it for more? I said "stop the games" I was frustrated to the point of palpitations, life is too short, trust your gut. One of my mistakes in this situation was not trusting my gut. We bought the vehicle, because it was in my price range and the service department manager, Rodney took the time to lift the vehicle and check for frame damage and allowed us to look as well. (we forgot to ask for the carfax until the end and it showed an accident) I bought the vehicle despite the sales experience. I had to hound to get my promised $25 gift card 90 days later, the sales person never called back and I had to call someone else, it was certified however they would not update the navigation. Also, we bought an extended warranty that "covers everything" and had a buzzing sound coming from the dash that they tried not to cover but did thanks to the finance manager Mr Cameron, but I noticed a stress crack in my windshield the next day that they denied but said I could claim it on my insurance because it doesn't cost anything. Clearly they could see from the lateral line low by the dash without a chip was very likely their fault. Especially since the dash was just removed to diagnose the buzz. Again, nothing is perfect but it makes the world better for all of us if we at least try to be. More

Fantastic Blessing Aspen treated us with the utmost respect and was not pushy at all. He was friendly and knowledgeable. We have been singing his praises since we boug Aspen treated us with the utmost respect and was not pushy at all. He was friendly and knowledgeable. We have been singing his praises since we bought our car. Also dealt with Jerry May and couldn't have dreamed that our experience could be more enjoyable and stress-free. More

First time buyer! Torie is phenomenonal! She took all my information & explained my options. I can guarantee you will not be disappointed. Go see her now! :) She'll mak Torie is phenomenonal! She took all my information & explained my options. I can guarantee you will not be disappointed. Go see her now! :) She'll make sure you get what fits your needs. More

Great Experience!!!!! Bobby Harver made our experience completely painless! Beaver Toyota was our third stop of the day and we walked in feeling overwhelmed and pressured f Bobby Harver made our experience completely painless! Beaver Toyota was our third stop of the day and we walked in feeling overwhelmed and pressured from the two previous salesmen. Bobby greeted us immediately and we explained our specific needs. He showed us a car right off the bat and confidently told us he could work the price down into our price range. The car was great- it had everything we were looking for, but it was slightly out of our budget. Unlike the previous salesmen we dealt with in the day, Bobby actually did work with us and got the price exactly where we needed it to be. Bobby had a great attitude and made the entire experience fun! He even ordered pizza while we worked out the paperwork! He was genuine and honest from the start, and most importantly, actually cared about us. If you're looking to buy a car, go talk to Bobby Harver at Beaver Toyota. You can trust his word. BOBBY HARVER - BEAVER TOYOTA (904)797-8800 bobbyh@beavertoyota.com More

Was Not WOWWED High pressure sales tactics reminiscent of the 80's - high pressure and lightning fast to sell high end options, even extended warranties. WOW - Ve High pressure sales tactics reminiscent of the 80's - high pressure and lightning fast to sell high end options, even extended warranties. WOW - Vehicle accessories listed on web site were not those actually on vehicle - manager blamed the high priced errors on "third party" web developers. Same manager ignored customers request for remedial action. WOW - F&I manager spent 3/4 hours talking non-stop trying to sell high pressure extended warranty that is commercially available of 1/3 the price. WOW - Email messages and inquiries sent were ignored by some of the staff. After sale contact was non-existent - was kinda wowwed into feeling like yesterdays leftovers. More

Extremely satisfied From start to finish my experience was perfect. Ryan was very knowledgable, respectful and full of character. The exhausting process of purchasing a v From start to finish my experience was perfect. Ryan was very knowledgable, respectful and full of character. The exhausting process of purchasing a vehicle is much more satisfying when the salesman always makes it a point to have a continuous conversation. Making your exhausting process enjoyable. Ryan was determined to make sure I drove out of the Toyota lot feeling wonderful about my purchase and I surely did. Great job! I will DEFINITELY recommend anyone who wants an enjoyable car buying experience to go to Ryan T. More