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Beck & Masten Buick GMC South

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
2,941 Reviews
Our mission at Beck and Masten South is to provide our clients with an experience that is unsurpassed in automotive sales. From the initial visit, throughout ownership and beyond, our sales professionals will exceed every expectation of our clients.
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12820 Gulf Fwy

Houston, TX

77034

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Showing 2,941 reviews

April 26, 2025

Simply put, ADA is by far BEST in class! I will be sending anyone I know her way. More

by CHRIS_LAMONACA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Ada. Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

I had a really good experience at beck & masten. My salesman was very nice and helpful More

by leyshacrear94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frendado, Valdez
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Apr 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Ada was very knowledgeable and great to work with. She went out of her way to get me the best deal and make sure I was taken care of More

by JB73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Beck & Masten Buick GMC South responded

Hi, thanks for your praise and kind comments about Ada. We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

The most upfront honest dealership I experienced out of four others that I visited much appreciated 50 miles from my house but it was worth the drive. More

by Mr RobbiePrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson Chris/Robert / Wolf/ and in finance Kim
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Apr 25, 2025 -

Beck & Masten Buick GMC South responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Very satsfied with service that I received on my last visit all my problems were solvedj . More

by ramon.aida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez
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Apr 27, 2025 -

Beck & Masten Buick GMC South responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Buick GMC South. If you have any further questions, please give us a call. We're always happy to help!

April 22, 2025

Worked to get you what you wanted and was patient without having the sales pressure More

by Harold.partridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Garcia
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Apr 25, 2025 -

Beck & Masten Buick GMC South responded

Hello Harold, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

All the staff were professional and were very helpful, excellent service was provided, my car was well serviced by the staff More

by Cece
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel
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Apr 23, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please don't hesitate to reach out if there's anything additional we can do for you.

April 19, 2025

Claudia was great! Fast customer service and very professional! I highly recommend her if you need good customer service More

by fgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
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Apr 21, 2025 -

Beck & Masten Buick GMC South responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC South! Please don't hesitate to reach out if there's anything additional we can do for you.

April 17, 2025

I would recommend this dealership to everyone. Very professional and gets job done. Thank you More

by adunn2046
Workmanship
Recommend Dealer
Yes
Employees Worked With
Shane Myer
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Apr 18, 2025 -

Beck & Masten Buick GMC South responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Displeased with the customer service. I had to call to see I’m my vehicle was ready, it was dirty inside and out. Not pleased!!! More

by Ncanohfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frany Zepeda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Beck & Masten Buick GMC South responded

Thank you for sharing your feedback. We’re truly sorry to hear about your recent experience and understand how frustrating it must have been to encounter issues with both communication and the condition of your vehicle. This is not the level of service we strive to provide, and we sincerely apologize for the inconvenience it caused you. We take your concerns seriously and will be using your comments to help improve our processes. If you’re open to it, we’d appreciate the opportunity to speak with you directly and make things right. Please feel free to reach out to us at your earliest convenience. Elvin Carrera Service manager 832-775-1755 ecarrera@group1auto.com

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