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Benzel-Busch Motor Car

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,613 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,613 reviews

November 30, 2024

1 hour to look at a tire that I informed them needed to be changed! The service writer came out after 1 hour told me the tire was bad and that it would be another 2 hour wait! People don’t have 3 hours to More

by RUSSNDANIELLE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember guys name
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November 30, 2024

Jieun Chun made our experience so quick and easy. Best experience i had at any dealership More

by llevy2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're so glad to hear that Jieun Chun made your experience quick and easy. It's great to know that this was the best dealership experience you've had. We truly appreciate your feedback and look forward to serving you again. Warm Regards, Michael Hill mhill@benzelbusch.com

November 29, 2024

The entire team at Benzel Busch were so helpful in my new car purchase. Sales, finance and management were attentive and responsive throughout the whole process and made it easy. More

by RFALSO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamont Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're so happy to hear that the entire team at Benzel Busch made your car purchase process smooth and easy. It's great to know that our sales, finance, and management teams were attentive and responsive to your needs. We truly appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

November 28, 2024

Great experience, Doug was amazing. Very patient, he answered all my questions. Very knowledgeable of the cars More

by SALATHIAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for your kind review! We're thrilled to hear that Doug provided you with such a great experience. His patience and expertise are truly appreciated, and we're glad he could help answer all your questions. We look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

November 28, 2024

I have been a customer of Benzel Bush and Doug Ryan for many years. If the service and experience wasn’t top notch I would still do business with them. And Doug makes the sales experience a pleasure More

by MRJOE9166
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacy Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for your continued loyalty and kind words! We’re thrilled to hear that Doug has consistently made your experience with Benzel Busch a pleasure. It means a lot to us that you’ve been a valued customer for so many years. Warm Regards, Michael Hill mhill@benzelbusch.com

November 28, 2024

Great service, honest and very professional. would recommend this dealership to anyone looking to buy or lease a new car. More

by JOHN
Recommend Dealer
Yes
Employees Worked With
Eli Kalajian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for your wonderful review! We're so glad to hear that you had a great experience with our team. We pride ourselves on providing honest, professional service, and we're thrilled that it made a positive impression on you. We truly appreciate your recommendation and look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

November 21, 2024

It was good. I was lucky I did not drive the car off the lot, with the damages that was on the car, before I pointed it out to Jay. More

by SINCHRIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your feedback. We’re sorry to hear about the issues you encountered with the car, but we’re glad that Jay was able to address them promptly. We strive for the highest standards of quality and service, and we appreciate you bringing this to our attention. Please don't hesitate to reach out if you have any further concerns—we're here to ensure you're completely satisfied with your purchase. Warm Regards, Michael Hill mhill@benzelbusch.com

November 21, 2024

2ND CAR WITH SAME SALESMAN AT BENZEL,. LOU GALLO, HE IS FIRST CLASS. VERY SATISFIED............... More

by NOAHENDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2024 -

Benzel-Busch Motor Car responded

Thank you for your continued trust and support! We're thrilled to hear that Lou Gallo provided you with another outstanding experience. It’s always a pleasure to assist loyal customers like you. Enjoy your new car! Warm Regards, Michael Hill mhill@benzelbusch.com

November 20, 2024

Excellent customer service. Michael is a great salesman to work with accommodated me with everything with highly recommend the dealership. More

by CHRIS@GRANDSANITATION.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
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Nov 24, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words! We’re thrilled to hear that Michael provided you with excellent service and that you had a great experience with us. We truly appreciate your recommendation and look forward to serving you again in the future. Warm Regards, Michael Hill mhill@benzelbusch.com

November 17, 2024

Extremely expensive for simple jobs. I got 60.000 miles service plus spark plug change. They charged $1700 for parts and $2600 for labor. Explanation is 11 hours service work which is a More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Armando
2.0
This rating includes all reviews, with more weight given to recent reviews.
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