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Benzel-Busch Motor Car
Englewood, NJ
4,608 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,608 reviews
March 02, 2022
Jay Lee is a great guy with good and effective communication skills. Perfect experience. Transparency on the finance dept can be improved. communication skills. Perfect experience. Transparency on the finance dept can be improved. More
by JAYRHEE70
Verified Customer
March 02, 2022
The scheduling of my first service was effortless. The driver brought my loaner car on time and brought it back in perfect condition. It was an amazing experience. The driver brought my loaner car on time and brought it back in perfect condition. It was an amazing experience. More
by tashmd
Employees Worked With
Other Employees :
Marko Jovanovic
March 01, 2022
I have been a customer here for 30 years. They are nice and always helpful. They are nice and always helpful. More
by RADMEDICIN
February 28, 2022
Very friendly salesperson, check plus. Back office however is all confusion and has wasted much of my time. After a literal quarter year, everything seems to be resolved. Back office however is all confusion and has wasted much of my time. After a literal quarter year, everything seems to be resolved. More
by Benzo
February 28, 2022
Frank Lauro is the consummate professional - On short notice , he pulled off a seamless delivery notice , he pulled off a seamless delivery More
by Gus
Employees Worked With
February 26, 2022
Needs to improve us timer service. It took over a month to get car fixed and no one ever. All to provide update on the car. It took over a month to get car fixed and no one ever. All to provide update on the car. More
by SPASQUEZ
Employees Worked With
February 25, 2022
I had a great experience with Matthew. He is very knowledgeable and professional of what he does. No other dealership compare to Benzel and Busch! Thank you Matthew Paparazzo!!! You made m He is very knowledgeable and professional of what he does. No other dealership compare to Benzel and Busch! Thank you Matthew Paparazzo!!! You made my purchase with ease! More
by BABR22
Employees Worked With
Matthew Paparazzo
February 25, 2022
I had made a reservation for an Express Service at 9:30AM. I got there at 9:18 and waited as they told me to do. But it was not until 10:20 they said they found my car and can do the job by 12 Noon. 9:30AM. I got there at 9:18 and waited as they told me to do. But it was not until 10:20 they said they found my car and can do the job by 12 Noon. I was very upset as the Express Service for Service B is supposed to be guaranteed in 1 hour, so I told the Rep. that I will bring my car another day and asked for my car. He came back and said that they already started the service and that he can have the car ready in one hour if I do not get the car wash. So I accepted to wait one more hour. The car was finally ready at 11:25 AM. I asked him about the Guarantee and he said that it is from the time I sign the document. I told him that I was ready to sign the document when I arrived, so I told him that it is not my fault that I waited 1 hour for them to find my car which I brought 1 hour ago. What kind of service is this? I don't blame the Rep but I blame the company system. More
by ONEKSON
Employees Worked With
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