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Benzel-Busch Motor Car

Englewood, NJ

4.7
4,615 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,615 reviews

December 31, 2021

Slow, disorganized, inconsistent messages. In my 40 years as a B-B customer my worst e.xperience. More

by WILLISWE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Huling
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Excellent communication with staffCourteous service - no Excellent communication with staff Courteous service - no hassle dropping off Car was delivered to my home when service was completed More

by NOHO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marko Jovanovic
December 30, 2021

Dealership did a excellent job keeping me informed of the progress of my repair. Gave me a step by step understanding of my options. The loaner was an added bonus. More

by RWHITE_MIH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

The staf is always courteous, professional and very helpful. Even though, I didn’t have an appointment, my flat tire was resolved within an hour. There is no other dealer as better than Benzel -Busch. More

by Tere Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni
December 30, 2021

No hassle Easy in and out with service appointment. Very professional and I enjoyed being able to see the mechanics at work through the windows in the waiting area which I am sure they love… hahaha!! More

by robert.jones3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sossio Sole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Huling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sallee Pietri, Marko Jovanovic
December 29, 2021

We get all of our service done at Benzel Busch and now buy all our vehicles from Benzel Busch. The service department is outstanding as is the sales department. More

by ROSEVENUTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Armando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
December 29, 2021

Joanne was very helpful and friendly, the best Mercedes dealer in the area. My wife and I were very satisfied with the car. More

by jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

We bought a car here recently and I gotta say Lino is awesome. The service is amazing. More

by KIETNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

I did not buy my car from this dealership but everyone is so nice and friendly every time I come in. More

by SHOEBE39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marko Jovanovic
December 29, 2021

BB service executives are very responsive & professional; and provide timely updates. Car is consistently returned to me in a clean condition. More

by LSCHUPAK
Recommend Dealer
Yes
Employees Worked With
David Tangen
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