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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,362 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,362 reviews

February 17, 2021

Lou Gallo is the best. I've been working with him for over 10 years and he always make the process easy and simple. I would recommend him. More

by KBANDAZIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

As always, the service was fast, efficient, courteous etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. More

by C.PRETTYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Powell
February 17, 2021

Check-in was efficient.Contact with updates during the Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire find More

by NNRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

I paid cash for a car on 2/11/21. They won't ship it to me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. More

by LWITZLEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Paparozzi, Jose Perez
February 16, 2021

I could personally say this is a family role.It doesn’t I could personally say this is a family role. It doesn’t matter if you’re Latino, white, or black, if you have the drive to become a Mercedez family More

by LUISGRODRIGUEZ18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
February 16, 2021

We had an amazing experience with Benzel-Busch. Talia was extremely knowledgeable, easy to work with and was able to secure the GLS450 we wanted. She communicated with us throughout the process and ended up More

by PATRICIALOZANO217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
February 15, 2021

The repair of my car was completed in a timely fashion. An estimate of the cost for parts and labor was previously provided. All sales reps were highly professional and informative. More

by Lina DeMaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John powell, Marko Jovanovic
February 15, 2021

Tyler Stephanik made it a great experience. He was knowledgeable, professional, courteous and reassuring. Benzel Busch always does a terrific job. The work was performed flawlessly and every request w More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Stephanik
February 13, 2021

Chris A. in express was as helpful as ever , his time and cost estimates were right on the button he is a real attribute to the Benzel-Busch Corp.! More

by brandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris A.
February 13, 2021

Very professional appearance worthy of being a Mercedes dealership. A good selection of preowned vehicles, receiving the same care as there new vehicles. A good selection ready to drive home. Tony H More

by 4869AJH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
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