Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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If i have an EClass they should give you an Eclass for a loaner or something similar definitely not a CLA! besides that everuything was perfect. loaner or something similar definitely not a CLA! besides that everuything was perfect. More
Service exceeded expectations in terms of customer experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. More
I enjoyed working with Kathy She was very responsive to I enjoyed working with Kathy She was very responsive to my needs, always answered my email., helped me build a beautiful car, was very knowledgeable I enjoyed working with Kathy She was very responsive to my needs, always answered my email., helped me build a beautiful car, was very knowledgeable. More
Great experience working with Rich Palm. Always a gentleman, patient, courteous and professional. Please keep up the good work!! Very conscience of all guidelines for keeping you, himself and his s gentleman, patient, courteous and professional. Please keep up the good work!! Very conscience of all guidelines for keeping you, himself and his staff safe during this global pandemic. More
Check-in was efficient.Contact with updates during the Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire find Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire findings reports with me More
I paid cash for a car on 2/11/21. They won't ship it to me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. More
Lou Gallo is the best. I've been working with him for over 10 years and he always make the process easy and simple. I would recommend him. over 10 years and he always make the process easy and simple. I would recommend him. More
As always, the service was fast, efficient, courteous etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. More
I could personally say this is a family role.It doesn’t I could personally say this is a family role. It doesn’t matter if you’re Latino, white, or black, if you have the drive to become a Mercedez family I could personally say this is a family role. It doesn’t matter if you’re Latino, white, or black, if you have the drive to become a Mercedez family , they’re going to make sure to put you in the right path More
We had an amazing experience with Benzel-Busch. Talia was extremely knowledgeable, easy to work with and was able to secure the GLS450 we wanted. She communicated with us throughout the process and ended up extremely knowledgeable, easy to work with and was able to secure the GLS450 we wanted. She communicated with us throughout the process and ended up getting our dream car before we expected. We highly recommend her to anyone looking into Mercedes. We cannot thank her enough. More