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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,376 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,376 reviews

February 22, 2021

If i have an EClass they should give you an Eclass for a loaner or something similar definitely not a CLA! besides that everuything was perfect. More

by AVELINOLIMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Service exceeded expectations in terms of customer experience overall. Chris kept me posted on progress of service and what needed attention. I finished early which was a nice surprise too. More

by SHARYNK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Almanzar
February 21, 2021

I enjoyed working with Kathy She was very responsive to I enjoyed working with Kathy She was very responsive to my needs, always answered my email., helped me build a beautiful car, was very knowledgeable More

by SHARONSLAZARUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kathy Zagula
February 19, 2021

Great experience working with Rich Palm. Always a gentleman, patient, courteous and professional. Please keep up the good work!! Very conscience of all guidelines for keeping you, himself and his s More

by ZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Palm
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

Check-in was efficient.Contact with updates during the Check-in was efficient. Contact with updates during the service. Ease of pick-up . Loaner vehicle was ready Service agent reviewed the entire find More

by NNRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Iseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

I paid cash for a car on 2/11/21. They won't ship it to me as promised and won't return ANY phone calls. Very frustrating for such a highly rated dealership. More

by LWITZLEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Paparozzi, Jose Perez
February 17, 2021

Lou Gallo is the best. I've been working with him for over 10 years and he always make the process easy and simple. I would recommend him. More

by KBANDAZIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

As always, the service was fast, efficient, courteous etc. This was a scheduled maintenance visit, so I can’t really say that they fixed a problem, but they probably prevented one. More

by C.PRETTYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pasquale (Lino) Cascardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Powell
February 16, 2021

I could personally say this is a family role.It doesn’t I could personally say this is a family role. It doesn’t matter if you’re Latino, white, or black, if you have the drive to become a Mercedez family More

by LUISGRODRIGUEZ18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
February 16, 2021

We had an amazing experience with Benzel-Busch. Talia was extremely knowledgeable, easy to work with and was able to secure the GLS450 we wanted. She communicated with us throughout the process and ended up More

by PATRICIALOZANO217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Perez
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