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Benzel-Busch Motor Car
Englewood, NJ
4,608 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,608 reviews
May 06, 2021
Courteous Service Department. Went in because trunk would not latch. Waited three hours for repair. When finished, trunk would not open. Guess they never checked! Waited another hour for repair. not latch. Waited three hours for repair. When finished, trunk would not open. Guess they never checked! Waited another hour for repair. More
by ZUNGOLI
Employees Worked With
Frank
May 05, 2021
Gio is the truly one of the best salesmen I have ever had the pleasure with whom to work. No high pressure sales tactics and nonsense talk. the pleasure with whom to work. No high pressure sales tactics and nonsense talk. More
by MRIZZOSAVASESQ
Verified CustomerMay 05, 2021
Vanessa was extremely professional on how she handled my claim and made me feel at ease throughout the whole process. She also kept me informed on the progress that ensued. ED claim and made me feel at ease throughout the whole process. She also kept me informed on the progress that ensued. ED More
by happy1088
Employees Worked With
Vanessa Chan
May 05, 2021
I was able to go in and out, very short waiting time. Service agent called and explained everything and when I went back in to pick up the car, everything was ready for me. Very good service Service agent called and explained everything and when I went back in to pick up the car, everything was ready for me. Very good service More
by JHBANG
Employees Worked With
May 05, 2021
Very professional all the teamwork Excellent service really honest work with you excellent communication right on time Benzel Busch is my favorite dealer I’m really happy and please with my new car than really honest work with you excellent communication right on time Benzel Busch is my favorite dealer I’m really happy and please with my new car thank you Michael Vinci More
by Dmunoz8488
Employees Worked With
Michael Vinci
May 05, 2021
Would buy another car from them in a heartbeat. Top-notch service and customer care. A well-run business that does credit to the Mercedes brand. service and customer care. A well-run business that does credit to the Mercedes brand. More
by NYC GLC Buyer
May 04, 2021
Very professional and took care of me and didn’t try to tip me off he was very helpful and respectful he was happy for us as well I could see tip me off he was very helpful and respectful he was happy for us as well I could see More
by EMARE5DB
May 04, 2021
GLS 850 is excellent SUV which is one of the best I have ever drove It’s engine is very powerful and new dashboard is beautiful but seats need to be more comfortable ever drove It’s engine is very powerful and new dashboard is beautiful but seats need to be more comfortable More
by bkleeusa
Employees Worked With
May 04, 2021
Michael Vinci did a great job taking care of my requirements. Services are too standard. Stacey know what she’s doing and finished all paperwork quickly requirements. Services are too standard. Stacey know what she’s doing and finished all paperwork quickly More
by EHABMERSAL84
May 04, 2021
My adviser is great , he always goes a little extra to make you feel good about the service you get, so I recommend frank Armando. make you feel good about the service you get, so I recommend frank Armando. More
by ANMA67
Employees Worked With
