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Benzel-Busch Motor Car
Englewood, NJ
4,628 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,628 reviews
September 23, 2020
Doug is a great guy and great person to talk to. I i courage anyone to come and meet Doug. Thank you! Great job, God bless!! courage anyone to come and meet Doug. Thank you! Great job, God bless!! More
by ELMERP
Verified Customer
September 23, 2020
The dealership was friendly and the customer service department was fast and efficient. The cost was reasonable and the express service was quick. The car wash was a nice bonus. department was fast and efficient. The cost was reasonable and the express service was quick. The car wash was a nice bonus. More
by MYRNA27
Employees Worked With
September 23, 2020
Professional, courteous ,clean, service excellent, comfortable, heard from my sales person during this covid problem hoping we were ok nice personal touch. Service Mgr Frank 👍🤗 comfortable, heard from my sales person during this covid problem hoping we were ok nice personal touch. Service Mgr Frank 👍🤗 More
by ECDECICCO
September 22, 2020
I was in Irvington, NJ waiting to be towed for hours, following your app. Then when the driver never showed up I was told the app doesn't work. following your app. Then when the driver never showed up I was told the app doesn't work. More
by GAIL.MEYER
Employees Worked With
I don't know.
September 22, 2020
The entire process was happy and fun, not stressful. It’s my first new car so I was overwhelmed but from the moment I walked through the door. The young lady at reception checked us in with a genuine smile a my first new car so I was overwhelmed but from the moment I walked through the door. The young lady at reception checked us in with a genuine smile and professional attention. From introductions to hanging the license plates, John Meyer was attentive to our every need and concern. My husband and I are so appreciative. Thank you BENZEL BUSCH!! More
by JVANEYK
Employees Worked With
John Meyer
September 22, 2020
The service manager , Frank, was courteous & professional. He resolved the airbag warning sign that came up right after airbag recall service appointment. I am pleased. professional. He resolved the airbag warning sign that came up right after airbag recall service appointment. I am pleased. More
by EILEENLI63
Employees Worked With
Frank, service manager
September 21, 2020
I have worked with BB since 1994. There service team is almost beyond words. Prompt, professional, courteous, etc. They accommodate their clientele to the maximum. almost beyond words. Prompt, professional, courteous, etc. They accommodate their clientele to the maximum. More
by stevebog
September 21, 2020
The service experience was great. I needed a loaner car and they had it ready to go for me when I arrived. The service could not have went smoother. and they had it ready to go for me when I arrived. The service could not have went smoother. More
by MCLARKE106
Employees Worked With
September 21, 2020
Joe Herman.....The reason I keep coming back!! He has been attentive and professional since I first came to Benzel Busch Giovanni: Incredible/Personal service!! been attentive and professional since I first came to Benzel Busch Giovanni: Incredible/Personal service!! More
by MARKNEEDLE24
September 21, 2020
Outstanding and sincere service from start to finish. Giovanni is a gentleman and scholar of the highest level, and the GLC he recommended for my wife is truly an outstanding car. Giovanni is a gentleman and scholar of the highest level, and the GLC he recommended for my wife is truly an outstanding car. More
by CRAIGPOGSON
