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Benzel-Busch Motor Car
Englewood, NJ
4,600 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,600 reviews
February 25, 2020
Scott Bateman is a true asset to your dealership! He really goes above and beyond to care for the customer. His service is so professional and he problem solves in a timely manner, as well as courteousl really goes above and beyond to care for the customer. His service is so professional and he problem solves in a timely manner, as well as courteously. More
by SW
Verified CustomerEmployees Worked With
Scott Bateman
February 25, 2020
First Mercedes-Benz Purchase I could not be happier with my buying experience with Benzel-Busch. Michael Erlich was knowledgable and informative. He took pains to explain things c I could not be happier with my buying experience with Benzel-Busch. Michael Erlich was knowledgable and informative. He took pains to explain things clearly and offered outstanding service during every phase of my purchase and the delivery of my car. He went out of his way to make everything as easy for me as possible. Scott, in finance took care of business with clarity and humor. Five stars, all around. Thank you,Michael. Thank you, Scott. Thank you, Benzel-Busch . More
by DR
Employees Worked With
Michael Ehrlich, Scott Raymond
February 25, 2020
Excellent Service and very courteous staff Expectation have been exceeded. Marko and other staff were very nice and very courteous. The dealership offered me a loaner car without asking for it. Expectation have been exceeded. Marko and other staff were very nice and very courteous. The dealership offered me a loaner car without asking for it. I will go back again when my car need service. More
by HODEH626
Employees Worked With
Marco Bernuy
February 25, 2020
Very upset that after being a customer 20 years u did not honor the 400 plus dollars that I had pd for service and not used as I was incapacitated. I will not be using your dealership in the future nor will honor the 400 plus dollars that I had pd for service and not used as I was incapacitated. I will not be using your dealership in the future nor will I purchase another Mercedes More
by BESTMA1
Employees Worked With
February 24, 2020
Great Experience Orlando was fabulous! He helped us every step of the way. He was patient, professional and very knowledgeable. Great overall experience. I would recom Orlando was fabulous! He helped us every step of the way. He was patient, professional and very knowledgeable. Great overall experience. I would recommend Orlando and the dealer to everyone. More
by RBMACHADO10
February 24, 2020
Great! Cars are in great condition. Steven was nice, patient, knowledgeable and very helpful. We love our car and we had a great experience. Would definitely return. patient, knowledgeable and very helpful. We love our car and we had a great experience. Would definitely return. More
by VOIDSONG
Employees Worked With
Jose Perez, Scott Raymond, Steven David
February 24, 2020
New Car Purchase I have purchased 6 cars from Benzel-Busch and they are consistent with the inventory, pricing, and customer service. I will continue to support this I have purchased 6 cars from Benzel-Busch and they are consistent with the inventory, pricing, and customer service. I will continue to support this business as they always deliver extraordinary service to support my transportation needs. More
by TB
Employees Worked With
February 23, 2020
Tim was very responsive and professional. He perceived that I would need an SUV loaner and got one for me. He provided me with his contact info in case I had any questions. He also understood my schedul that I would need an SUV loaner and got one for me. He provided me with his contact info in case I had any questions. He also understood my schedule. Excellent experience. More
by Pete Morgan
February 23, 2020
Great service. On time kept informed. This requirement for. Twenty five words is ridiculous. Next time I’ll delete this entire report. Dealer service is excellent, well cared for thank tou for. Twenty five words is ridiculous. Next time I’ll delete this entire report. Dealer service is excellent, well cared for thank tou More
by Francinelembo55
February 23, 2020
Everything that was performed was done properly. The valet guys from Carcierge Valet were excellent. I was in and out within 2 hours. I will come back. valet guys from Carcierge Valet were excellent. I was in and out within 2 hours. I will come back. More
by Benz S63
Employees Worked With
