Benzel-Busch Motor Car

A good day Brought my vehicle in due to the check engine light being on. Dropped it off, loaner was waiting, in and out in under an hour! Brought my vehicle in due to the check engine light being on. Dropped it off, loaner was waiting, in and out in under an hour! More

Great Experience - Best Dealership in Tri-State Area Benzel Busch was excellent during my last service. They were able to complete the service within a short time frame and provided great customer servic Benzel Busch was excellent during my last service. They were able to complete the service within a short time frame and provided great customer service. Chris Iseman and Sossio Sole were excellent throughout the entire process. They continually followed up with me and were always available to answer any of my questions. The service team really blew away my expectations. I would never consider going anywhere else to have my car serviced. These guys are the best! More

Excellent Service - Every Time! From the ease of making my service appointment to the time when I picked up my Smart car, the experience was first-rate. Scott Bateman kept me up-to- From the ease of making my service appointment to the time when I picked up my Smart car, the experience was first-rate. Scott Bateman kept me up-to-date re the status of the servicing of my car and is professional, knowledgeable (we discussed the future of the Smart Car) and courteous. Scott even told me what to expect on my next 10,000 mile service visit and the one after that! Also, the waiting area is comfortable and equipped with WiFi and delicious breakfast and lunch sandwiches!! More

Top Notch Service Frank Armando has been assisting me with top notch service for many years. He listens and recommends, he knows my expectations and ALWAYS delivers wha Frank Armando has been assisting me with top notch service for many years. He listens and recommends, he knows my expectations and ALWAYS delivers what I need on time. The service department at Benzel-Busch is the best I have experienced in many years of luxury car ownership. It is because of their SERVICE that I continue to purchase Mercedes Benz vehicles. I have recommended Frank and the BB service department to my family and friends who own MB's. More

First Rate Lou, is an excellent sales rep that doesn’t pressure you and provides all the information necessary to make a decision. The dealership is very organ Lou, is an excellent sales rep that doesn’t pressure you and provides all the information necessary to make a decision. The dealership is very organized and the quality service keeps us coming back. The Eatons More

Tire change I had a flat tire and they replaced it . This was an unscheduled visit and they still helped me while I was waiting in the lobby. I had a flat tire and they replaced it . This was an unscheduled visit and they still helped me while I was waiting in the lobby. More

David Nieves never lets me down. Great guy 👍🏼 David Nieves and the Benzel Family never let me or my wife down. David truly goes above and beyond to accommodate us at all times. Wish every dealersh David Nieves and the Benzel Family never let me or my wife down. David truly goes above and beyond to accommodate us at all times. Wish every dealership was like Benzel. See you guys soon. Happy New Years More

Service was efficient, professional and customer friendly. Service was excellent, Mr. Mike Ippolito was courteous, professional, very informative and patient. Could not wish for a better customer service. De Service was excellent, Mr. Mike Ippolito was courteous, professional, very informative and patient. Could not wish for a better customer service. Definitely will recommend dealership and that particular service gentleman! Tatiana I. Feynberg More

Customer service at its finest From the day I bought my car, until it’s first service service and sales has been exceptional. Everyone makes you feel welcome and important From the day I bought my car, until it’s first service service and sales has been exceptional. Everyone makes you feel welcome and important More

Always outstanding service My experience with Benzel Busch has always been so positive and outstanding that, when after many years I had to finally retire my 2001 Designo SLK 32 My experience with Benzel Busch has always been so positive and outstanding that, when after many years I had to finally retire my 2001 Designo SLK 320 (aka Peaches), I selected a Designo E400 S Coupe from this dealership so that I could continue to enjoy David Nieves as my service rep. Mike Ippolito was my sales rep. He was wonderful, patient and able to intuitively help me find a good substitute to my beloved Peaches. Both Mike and David made this very emotional event smooth and stress free for me. Thank you Benzel Busch. More