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Benzel-Busch Motor Car

Englewood, NJ

4.7
4,613 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,613 reviews

October 07, 2016

Recent leasing 2017 Mercedes Benz Cannot say enough about My experience at Mercedes Benz. My thanks to Lino as always for his guidance and professionalism and thE rest of the staff. De More

by Tommy's
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Dear Tommy's, Thank you for the great review of Lino and our dealership! We work really hard to meet our customers expectations and I'm happy to see those efforts have paid off. Be sure to come back for any other sales/service needs. Willy Aramayo Client Relations Manager

October 07, 2016

I'd recommend this service department, hands down! The service department goes out of their way to deliver very good, consistent service with a positive attitude and a smile. I have serviced my car her More

by owner of a classic Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Thank you Owner of a classic We are glad to know that Chris and our team have provided you with consistent quality service. We do our best to make our clients happy and we appreciate your feedback. If there is anything we can do for you please don't hesitate to reach out or stop by at anytime. Willy Aramayo Client Relations Manager

October 06, 2016

Superb Service! Scott Raymond has and continues to provide me with the utmost care, professionalism, attentiveness and overall exceptional service! From the moment I More

by Mr. Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Raymond
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Dear Mr Porter, Thank you so much for taking the time to leave us a review! I'm glad to hear that Scott Raymond has treated you with the utmost care and professionalism that you deserve! Please don't hesitate to reach out or stop by for any other service/sales needs! Willy Aramayo Client Relations Manager

October 05, 2016

Service I would only service my Benz at Benzel Busch. My Service Rep, David was great and I followed his recommendations. The staff is friendly and it was a More

by Stefanie P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Tangent
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Thank you Stefanie P, We are so glad you enjoyed your experience here and appreciate your loyalty! If there is anything else we can help you with feel free to stop by or call us at anytime. Willy Aramayo Client Relations Manager

October 04, 2016

The absolute best The staff is consistently attentive and professional. I feel like I'm taking a mini-vacation while waiting for the pick up of my car which always retu More

by valerie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike has sold me several cars, inc. this one . I would not go to a different dealership even though this one is not the most convenient, Michael Messina
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Dear Valerie, Thank you so much, We are happy to hear that Chris Iseman and our team can return your car in spotless condition and also make your waiting experience feel as though you were on a mini vacation. We are committed to providing our clients with the best service possible even while you wait! We appreciate your feedback and hope to see you again soon! Willy Aramayo Client Relations Manager

October 03, 2016

Wiper fluid pump over the years this dealership has been very good, 100% positive, over and above what would have been expected, especially the service department G More

by Gary Malajian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
October 03, 2016

Excellent dealership experience. From the minute you walk-in though the door, you're greated by a courteous and professional staff who welcomes you and escorts you to the waiting area More

by Chondritis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Dear Chondritis, We are happy that you enjoyed your experience here with us! We value the relationship we have with our clients and I'm glad we made you feel as part of our family during your car shopping experience. We appreciate your feedback. Please don't hesitate to reach out to us if there is anything else we can help you with. Willy Aramayo Client Relations Manager

September 30, 2016

Excellent The staff was really welcoming specially the salesman Orlando was very professional at doing his job. I'm very happy choosing Orlando as a salesman. I More

by Duraku06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Dranguet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Thank you Duraku06, We appreciate your feedback and are happy to hear Orlando was welcoming and professional to you. Be sure to come back for any other sales or service needs! Willy Aramayo Client Relations Manager

September 29, 2016

The best service Arnold did a great job finding the perfect car for me. The service person quickly showed me all the wonderful features on the car. The service is wo More

by DF123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnold Priddy
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Thank you DF123, We appreciate you taking the time to leave us a review, I am happy to hear Arnold was able to find the perfect car for you! Be sure to reach out for any other sales/service needs Willy Aramayo Client Relations Manager

September 29, 2016

First Class Experience With Benzel Busch Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one More

by Herbert L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talia Colananni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tae Kang --provided outstanding tutorial instructions on car use and features
Oct 21, 2016 -

Benzel-Busch Motor Car responded

Thanks Herbert L! I am happy to hear that our team has given you that first class experience you deserve! With every member that was involved with your car buying experience we will make sure they get the recognition they deserve! We hope to see you back soon! Willy Aramayo Client Relations Manager

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