
Benzel-Busch Motor Car
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Recent leasing 2017 Mercedes Benz Cannot say enough about My experience at Mercedes Benz. My thanks to Lino as always for his guidance and professionalism and thE rest of the staff. De Cannot say enough about My experience at Mercedes Benz. My thanks to Lino as always for his guidance and professionalism and thE rest of the staff. Dealing with everyone especially Lino at Mercedes has always been 110% satisfaction ..Will always recommend Lino and Mercedes of englewood. Thanks to all!! More
I'd recommend this service department, hands down! The service department goes out of their way to deliver very good, consistent service with a positive attitude and a smile. I have serviced my car her The service department goes out of their way to deliver very good, consistent service with a positive attitude and a smile. I have serviced my car here for almost 20 years, working with Chris Iseman and his team. I have always gotten quality service. If there were any questions, they were answered promptly. Any issues were always resolved fairly. This is a service department I would highly recommend to others. More
Superb Service! Scott Raymond has and continues to provide me with the utmost care, professionalism, attentiveness and overall exceptional service! From the moment I Scott Raymond has and continues to provide me with the utmost care, professionalism, attentiveness and overall exceptional service! From the moment I pull into the service facility, I am absolutely floored each and every time by the impeccable service, greeting/approach and overall demeanor and can-do attitudes. I refuse to have my vehicle serviced at any other service center. And, I have Scott and this entire facility to thank for that! More
Service I would only service my Benz at Benzel Busch. My Service Rep, David was great and I followed his recommendations. The staff is friendly and it was a I would only service my Benz at Benzel Busch. My Service Rep, David was great and I followed his recommendations. The staff is friendly and it was an extremely positive experience as always. More
The absolute best The staff is consistently attentive and professional. I feel like I'm taking a mini-vacation while waiting for the pick up of my car which always retu The staff is consistently attentive and professional. I feel like I'm taking a mini-vacation while waiting for the pick up of my car which always returns in spotless condition . There is no better representative for Benzel-Busch than Chris Iseman . More
Wiper fluid pump over the years this dealership has been very good, 100% positive, over and above what would have been expected, especially the service department G over the years this dealership has been very good, 100% positive, over and above what would have been expected, especially the service department Good service this time as well, although thought the cost should have come in a bit lower according to the information available online. was $150/hr of diagnostics, the problem was exactly what was anticipated (water pump for the windshield). The actual cost of the part was $90.00... my bill was over $400.00 Not a big deal, would still recommend BB to anyone looking for a Mercedes. I will continue to pass the word of a fair and customer satisfaction oriented business both sales and especially service, More
Excellent dealership experience. From the minute you walk-in though the door, you're greated by a courteous and professional staff who welcomes you and escorts you to the waiting area From the minute you walk-in though the door, you're greated by a courteous and professional staff who welcomes you and escorts you to the waiting area; whereby, you can delight in a cold or warm drink while you await for a salesman who promptly appears to ascertain your needs and satisfy your inquiry. The process was seamless from the test drive of multiple vehicles in one day to the delivery. All questions were answered promptly and the personnel had great product knowledge. There was no hassles or gimmicks as in other dealerships. This was a unique experience akin to being pampered at a spa. Moreover, it is truly a family atmosphere where one feels as part of the family and quite a pleasurable experience. Highly recommend and I will be a returning customer. More
Excellent The staff was really welcoming specially the salesman Orlando was very professional at doing his job. I'm very happy choosing Orlando as a salesman. I The staff was really welcoming specially the salesman Orlando was very professional at doing his job. I'm very happy choosing Orlando as a salesman. I will recommend him to everyone that I know. More
The best service Arnold did a great job finding the perfect car for me. The service person quickly showed me all the wonderful features on the car. The service is wo Arnold did a great job finding the perfect car for me. The service person quickly showed me all the wonderful features on the car. The service is wonderful and the staff is excellent! More
First Class Experience With Benzel Busch Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one Exceptional customer service at all levels. The employees provided me with a first class experience from start to finish. Talia responded with in one day to my online inquiry. At the showroom, she walked me through the entire process and helped me make my decision to lease my new car. The car was ready the next day and I was also assisted by Tae Kang who gave a complete review of the cars features. He even responded to an inquiry several days later. Talia also called to make sure everything was ok. Thank you to Mike Hill, Victor Hernandez and others who made my visit to the showroom a memorable one. Looking forward to many more dealings with Benzel-Busch. More