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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

May 14, 2018

Terrible service I haven't had my car for 6 months and been going back and fourth to berger service I even purchased my car from berger it seems like they don't care a More

by KENDRALOVE799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Marr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Havens
May 24, 2018 -

Berger Chevrolet, Inc responded

Hello, Kendralove799. We are sorry to hear about your frustrations. Please be assured that we take extreme pride in customer service and will do all we can to make sure you leave as a satisfied customer. I will share these concerns with management, and, in the meantime, please give us a call at 616-949-5200 with any other questions. Thank you and have a great day.

May 14, 2018

AWESOME DARRELL MADE SURE WE GOT EXACTLY WHAT WE WANTED AT THE PRICE WE WANTED. VERY HAPPY WITH THE ENTIRE EXPERIENCE. WILL BE SURE AND RECOMMEND BERGER TO FR More

by JJB522710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Pike
May 14, 2018

Overpriced oil change and two repairs Walked out with having the same problem that I walked in with, after spending over $400(two repairs and an oil change), was told I would need to spend More

by dominicpellegrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin
May 24, 2018 -

Berger Chevrolet, Inc responded

Hello, dominicpellegrini. Thank you for taking the time to share your experience with us. When a customer brings in a vehicle for service, we try and make sure we diagnose and fix each problem completely before sending you back on the road. We value our customer's safety immensely. Please feel free to give us a call at 616-949-5200 with any other issues or concerns. Have a great day!

May 14, 2018

Excellent job Excellent job with my sales person, knew what he was talking about and helped out will all of the questions that we asked, thank you More

by GABELOCKHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cathy Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia
May 14, 2018

Great as usual Berger has a great group of people to work with. Theyr'e alway met or exceeded my expectations no matter what work had to be done. More

by EVAN.CUPERUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2018

Good job I love the service at Berger and I recommend them to everybody I talk to pure love and always feel welcome anytime I’m there More

by KROGERS68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dawn Maxwell-Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Anderson, Heather Jensen, Michael Nelson
May 11, 2018

Nick Butler was fantastic,!! Nick was personable and friendly, even though he was juggling a hundred thing he stopped and asked if we needed anything. My husband found out that M More

by VCUNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Pelak, Greg Naki
May 11, 2018

2017 Chevy Camaro convertable Mark Bivins turned everything around as far as my expectation of getting service done here ! Just a genuine exciting guy and pleasant to work with ! More

by VICTORYVICTORYINFO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2018

Simple, fast and to the point Great service and experience! Would highly recommend. Overall, these guys were easy to work with. The entire team was attentive and willing to help us More

by ANDREWBECK.AJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hosey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Gatlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce , Corey Scott
May 11, 2018

Mj Johnson Great service, would recommend this dealership and definitely mj she was so nice and worked hard to get us what we wanted! Love her 💕 thank you More

by TORIHARE122795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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