
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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New car purchase I purchased a new Equinox and thoroughly appreciated the great professionalism and salesmanship that Kirsti provided. The dealership was very clean a I purchased a new Equinox and thoroughly appreciated the great professionalism and salesmanship that Kirsti provided. The dealership was very clean and had a great selection of vehicles available. Kirsti made me feel confident and guided me through a great sales experience. More
A/C Repair Quick and reliable! They were able to fit me in without and appointment and get my car fixed quicker than expected! Truly grateful for the excellent s Quick and reliable! They were able to fit me in without and appointment and get my car fixed quicker than expected! Truly grateful for the excellent service. More
Great Service The person who worked with us was fantastic. He helped us get a great deal and was even better to talk to in general. I would recommend him to anyone. The person who worked with us was fantastic. He helped us get a great deal and was even better to talk to in general. I would recommend him to anyone. More
“New car purchase experience” We purchased a 2018 Camaro, we were going to order a 2019, however the lot had plenty of stock Units that we found one that just fit, their profession We purchased a 2018 Camaro, we were going to order a 2019, however the lot had plenty of stock Units that we found one that just fit, their professionalism, yet casual no pressure sales team, I felt comfortable to wonder, ponder and decide. Very relaxing purchase. Would purchase from again and recommend to others on my buying experience. More
Friendly service Friendly and attentive service. Took the time needed to make sure that I was satisfied with the purchase of my new ‘used’ vehicle. I was Very impresse Friendly and attentive service. Took the time needed to make sure that I was satisfied with the purchase of my new ‘used’ vehicle. I was Very impressed! More
Clean place, thoughtful and caring employees . Although sometimes service takes longer than expected, it is usually well communicated and noted as to why it takes longer and what the issues are. . Although sometimes service takes longer than expected, it is usually well communicated and noted as to why it takes longer and what the issues are. More
New truck Great salesperson no pressure showed me what I wanted did not try to sell me something I did not want.l will highly recommend this dealership and to Great salesperson no pressure showed me what I wanted did not try to sell me something I did not want.l will highly recommend this dealership and to ask for James Thurkettle More
Replacement of scratched console cover When we picked up new suburban, we noticed a scratch on back portion of center console. I pointed it out to sales representative, and we went over to When we picked up new suburban, we noticed a scratch on back portion of center console. I pointed it out to sales representative, and we went over to service department, they called Chevrolet and they would replace it. This service visit was to have it done. New part looked great. More
Service 4/18 They were so very, very helpful!! Smooth process!! A loner was arranged for me and was ready when I arrived. The advisor kept me up to speed with wh They were so very, very helpful!! Smooth process!! A loner was arranged for me and was ready when I arrived. The advisor kept me up to speed with what progress was being made. More
Oil Change/Multi Point Inspection Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need attention, but what stood out was something that had "failed" on the inspection, Toe on a rear wheel and told me it was something that was marginally out from nominal, made me aware of it, and told me that it should not be a concern rather than trying to upsell me on getting a full alignment. Extremely impressed and would recommend. During the time I was there, I looked around the show room and the sales staff was receptive and did not immediately leave when I told them that I wasn't purchasing right now, but in the next 6 months to a year. Knowledgeable and friendly More