
Berger Chevrolet, Inc
Grand Rapids, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,675 reviews
Great Experience! They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning They got me in right away and told me that the warranty would cover a rental car because it most likely will take over 3 hrs. to fix. I was planning on having the rental for a couple of days but they got the car fixed that same day; which was not expected. Plus, the service guy Adam was great. He went above and beyond to make my experience great. He made sure I had not forgotten anything from my car and explained everything before I had to ask questions. More
Been very with Berger from the beginning and Service! I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at th I have been Sales for many years and have bought many cars from different dealerships in the last forty years. I would have to put Berger right at the top from when Heather sold the truck to me and the continued service I receive from Adam. I usually don’t stay at the dealership after warranty and go to my local shop but I haven’t even considered it and drive 35 miles to have Berger Service it. Thank You Berger Team! Roger D. Zeh More
2016 Covette My over all experience in purchasing my Corvette from Adam was excellent. My disappointment was the detailing of the car when I picked it up. Maybe My over all experience in purchasing my Corvette from Adam was excellent. My disappointment was the detailing of the car when I picked it up. Maybe I expect a lot, but when I pay cash for a vehicle over $50,000 I expect it to be spotless and it wasn’t. More
It was fine, I guess To be fair, I was able to trade in my old rusted out piece of junk, to get a newer used car of the model I desired, within about the price range that To be fair, I was able to trade in my old rusted out piece of junk, to get a newer used car of the model I desired, within about the price range that I desired. What I didn't get: was a clear understanding of the detail package, and the follow through of "Don't worry about it" regarding transferring and renewing the plates for the car I bought. This, while yes my first time buying a car from someone not family, felt like a very bland experience, and given the few things I can nitpick of "You'd think a sales rep would go the one extra step and do [blank]" is why I will not give more than three stars for this sales rep or the whole process. Although the other gent, the one that helped with the detailing / one day rent-a-car, he was good. I just cannot remember any feature or his name to pick him out. More
Excellent Experience We were " just shopping" for a 2018 Equinox and thought it was out of our budget, but Mike and Doug got us into a beautiful vehicle at an excellent pr We were " just shopping" for a 2018 Equinox and thought it was out of our budget, but Mike and Doug got us into a beautiful vehicle at an excellent price. We were pleased with their professionalism and willingness to work with us to get the vehicle we wanted. I highly recommend this team and will be back for future purchases. More
Excited Great customer service. Very helpful and caring staff. Fast and efficient. Made my first time new car experience smooth and easy as well as exciting. Great customer service. Very helpful and caring staff. Fast and efficient. Made my first time new car experience smooth and easy as well as exciting. More
Buying a new truck Jeremy was very helpful and patient. I'm not much on words but Jeremy and Berger are the best. I will recommend them to others. Jeremy was very helpful and patient. I'm not much on words but Jeremy and Berger are the best. I will recommend them to others. More
Great Transaction!! Friendly and competent service all the way around on the purchase of our new Equinox!! No problems from start to finish with this deal. Thanks!! Friendly and competent service all the way around on the purchase of our new Equinox!! No problems from start to finish with this deal. Thanks!! More
Great service! I bought my Malibu 6 yrs ago from Berger and traded it in this past weekend for a Terrain. I love it! It's exactly what I wanted. My salesman both tim I bought my Malibu 6 yrs ago from Berger and traded it in this past weekend for a Terrain. I love it! It's exactly what I wanted. My salesman both times was Martin. Amazing person! He was very professional, knowledgeable, and most of all got the job done. Buying a car can be very stressful, but going to Berger and dealing with Martin I knew I was in good hands. I recommend him to all my family and friends. Thank you Berger, and thank you Martin! I love my 2017 GMC Terrain! More
Very professional Todd was very helpful. He listened to what we were wanting in a vehicle and explained our options. He was very good about customer service. I had othe Todd was very helpful. He listened to what we were wanting in a vehicle and explained our options. He was very good about customer service. I had other dealers that didn't really care about the customer. Berger is my first one on my list. When I need another vehicle, I'll go to Berger's first. More