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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

July 16, 2012

I bought a ued pickup from them and had great sales service from eugino. I had a problem with it after i bought it and the G.M. took care of me. Eugino's sales service was great. He bought the vehicle More

by MSweeney_199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 20, 2012 -

Berger Chevrolet, Inc responded

Hello! Thank you so much for the positive feedback! Customer service is a top priority for us here at Berger, and we're happy to hear that Eugeno and the team went above and beyond to make your buying experience great. He's been with us for a long time, and is a great asset to our business. We'll be here gladly if there's anything you need, and look forward to doing business again with you in the future! Enjoy your new truck! -The Berger Team

July 09, 2012

I went in looking for a new 2012 Equinox. I had done my research, was a GM Family First member and knew exactly what I was looking for. Being a fairly recent younger widow, I am hesitant when making large More

by shellih43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shelli R Huizenga
Jul 11, 2012 -

Berger Chevrolet, Inc responded

Mrs. Huizenga, Thank you so much for your positive feedback! Here at Berger, we like to make sure all of our customers get a completely satisfying experience, even if it means emergency service visits. Brian does a very good job making sure all of his customers' needs are met. We hope you are enjoying your new Equinox and we look forward to doing business with you again! -The Berger Family :)

June 29, 2012

My experience was terrible. They are a bunch of scammers that just want to get every dime they can from you. They quoted me $1800 dollars for parts and labor just to change trim pieces in my car. I'm payi More

by Jcoff2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
May 26, 2012

We visited the dealership specifically to look at a 2011 Malibu. Brian was very helpful, knowledgable, and friendly, but the best part is that he did not try to upsell us anything else. We were given a ve More

by jthieme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 11, 2012

I was looking for a new truck and these guys got the exact truck I wanted. Upon delivery of truck they walked me through everything and was extremely helpful explaining all the options on the truck.They More

by chrsmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 05, 2012

i baught a car as an emergency replacement for a kia that was totaled i had no time too shop around and in came martin who sold me a hyundai. I baught a hyundai sonata and when this car showed its lemon face More

by lokeusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : martin rudolph
May 07, 2012 -

Berger Chevrolet, Inc responded

Anthony, Thank you so much for your positive feedback! Here at Berger, we like to make sure all of our customers get a completely satisfying experience, even if that means taking back a car and helping you find a different one. Martin does a very good job at making sure all of his customers' needs are met. We hope you are enjoying Saturn Outlook (which it sounds like you are) and we look forward to doing business with you again! Thanks again! -The Berger Family :)

May 04, 2012

All employees at the dealership were very professional, and pleasant to work with. Mr. Isch was very helpful and patient as we worked through our new car decision, he took the time to find out what we wer More

by rwhitman555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 07, 2012 -

Berger Chevrolet, Inc responded

Rebecca, We appreciate your positive comments! Brian is very professional as well as pleasant, and always makes sure his customers have all the information to make an informed purchasing decision. We hope you are enjoying your new vehicle and we thank you for your continued business; we look forward to seeing you again in the future! -The Berger Family :)

April 02, 2012

Patric did a great job at helping me not only find a car that would work for me, but by walking me through the process of buying it. He never forced me into anything, but made sure i had all the information More

by elizabeth9593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patric Hansen
Apr 02, 2012 -

Berger Chevrolet, Inc responded

Elizabeth9593, We appreciate your positive comments! Patric does a great job at making sure that all of his customers have all the information they need to make a smart buying decision, and he is also great at walking people through the process. We sincerely hope you are enjoying your new vehicle! Thanks again and we look forward to doing business with you in the future! -The Berger Family :)

March 31, 2012

Went in looking for a Volt, as I have been watching them evolve and waiting for the 2012's. I went to 3 local dealerships and Berger wanted to know what they needed to do to sell me the car. I told them t More

by grandrivercitydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 02, 2012 -

Berger Chevrolet, Inc responded

Grandrivercitydude, Thank you so much for your posiitive feedback! Brian does a great job at making sure his customers always get the best deal. We are pleased that you are enjoying your Volt, and that you haven't had to put any gas in it yet :) Thank you again, and we look forward to doing business with you in the future! -The Berger Family :)

March 12, 2012

I initally called in to get information on a Chevy Cruze... Scott called me back and was very friendly from the start. Answered all of my questions and was very informative.NOT AT ALL PUSHY :) This wa More

by gittenso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Schuur
Mar 12, 2012 -

Berger Chevrolet, Inc responded

Gittenso, We appreciate your kind words. We want to make sure that every customer has a completely satisfying experience, and Scott ensures that with his kindness and knowledge. We hope you are enjoying your new Cruze. Thanks again, and we look forward to doing business with you in the future! -The Berger Family :)

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