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Berger Chevrolet, Inc

Grand Rapids, MI

4.4
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,658 reviews

July 01, 2011

I thought the dreadful sounds coming from underneath my 2007 Suburban this week were the sounds of the vehicle's end-days. The vehicle was taken into Berger on a AAA flatbed. I had not had a single problem More

by Janetchism
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Reginald
Jul 06, 2011 -

Berger Chevrolet, Inc responded

Janet, We appreciate your positive feedback! Also, we are pleased that you put your trust in Rob and in Berger. Rob does a great job of always taking care of his customers' needs. Thank you again and we look forward to continuing to do business with you! - The Berger Team :)

June 29, 2011

The experience I had with Berger was great and fast. The process went very quickly. I had never bought a brand new car before, and Beth and Brett were very helpful, friendly, and patience with me, and my 5 More

by jackieg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Beth Landlum and Brett
Jun 30, 2011 -

Berger Chevrolet, Inc responded

Jackie, We appreciate your positive feedback! Here at Berger we like to be as helpful as possible when customers are purchasing a new car, especially their very first new car. Beth and Brett do an excellent job at that! Now that you bought your very first new car here, we look forward to meeting your needs when it comes time for your next purchase. Enjoy your new Equinox! -The Berger Team :)

June 29, 2011

Bought a new car - and was thouroughly satisfied and Bought a new car - and was thouroughly satisfied and happy with how the sale transpired and how I was treated - will definitely recommend Berger and More

by dan6b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Satterly
Jun 30, 2011 -

Berger Chevrolet, Inc responded

Dan6b, Thank you so much for your positive comment! We like to make sure that everyone is thoroughly satisfied and treated well, and Tom does an excellent job making sure that happens. Thanks again, and we look forward to doing business with you in the future. - The Berger Team :)

June 23, 2011

Eugenio was a blast to work with, so personable, so friendly. I would recommend this dealership to anyone. From my experience last night, this entire staff goes above and beyond to make it a pleasura More

by dwdetyco
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugenio
Jun 24, 2011 -

Berger Chevrolet, Inc responded

Salmon Family, We appreciate your positive feedback! Here at Berger we like to make the car buying experience very personable and fun! Eugene is a perfect example of someone who can make it enjoyable, because he always gets his customers the car the best deal without any pressure. Congratulations again and we look forward to doing business with you in the future! -The Berger Team :)

June 22, 2011

Brian helped my 81 year old mother find just the right car for her needs. He even arranged to have the interior changed to leather to help her get in and out of the car without paying for the top of the More

by tommorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Isch
Jun 24, 2011 -

Berger Chevrolet, Inc responded

Tom, Thank you for your positive feedback! Brian is very good at giving his customer's everything the need to enjoy their new car. We are happy that your mother got the perfect Malibu, and we hope she is enjoying it! Thank you again!

June 20, 2011

Bob went out of his way to help us with a tricky business lease including helping the finance organization understand our somewhat complex overseas financial documents (due to overseas owenership.) More

by toddhart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Evans
Jun 20, 2011 -

Berger Chevrolet, Inc responded

Toddhart, Thank you for your positive feedback! We are pleased that everything worked out. Bob is very good at analyzing the details of a deal, and making it happen! Congratulations on your lease and we look forward to doing business with you in the future.

June 20, 2011

The people at Berger Chevrolet were accomodating and friendly. Dan was able to get me the car I wanted for a price a could afford. Of the three dealerships I went to that week, I felt this dealership More

by martinpr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Geoghegan
Jun 20, 2011 -

Berger Chevrolet, Inc responded

martinpr, We appreciate your positive feedback! We are pleased that the purchase went smoothly; Dan is great at finding the right car at the right price for his customers. We hope you are enjoying your new Cruze and we look forward to seeing you in the future!

June 19, 2011

Berger's drive thru oil change is so convenient and Rich the manager does an outstanding job from both a service standpoint and managing his team!! More

by Maurice Groce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Carlson
Jun 20, 2011 -

Berger Chevrolet, Inc responded

Maurice, Thank you for your positive comments! We like to make our quick lube as fast and convenient as possible, and Rich does a great job at making sure that happens. Thanks again, and we will see you in the near future for your next oil change!

June 16, 2011

Nice Service, not pushy but patient and willing to help with any additional information. It was an overall nice experience and even after I had purchased the vehicle they helped with some additional items More

by TomMister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eugenio Sellaro
Jun 17, 2011 -

Berger Chevrolet, Inc responded

TomMister, Thank you so much for your positive feedback! We are pleased that you had a nice purchasing experience. Eugene is very patient and helpful, so we are glad that helped have such a pleasant experience.

June 16, 2011

For me it was a quick last minute buy for a used car. I had a good experience with both Colin my dealer and management finalizing papers. They have great employees' and want to help even after the purchase More

by DAVIDGALLAGHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin DeHaan
Jun 17, 2011 -

Berger Chevrolet, Inc responded

David Gallagher, We appreciate your positive feedback! Colin is a hard working Consultant, and we are glad that he could help you with your purchase, even if it was last minute. Enjoy your Bonneville, and we look forward to doing business with you in the future!

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