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Berger Chevrolet, Inc
Grand Rapids, MI
1,658 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,658 reviews
September 17, 2018
Come here first! Buying my car at Berger was the best experience I have ever had with a dealer. I will be going back. Everyone was helpful and friendly. Buying my car at Berger was the best experience I have ever had with a dealer. I will be going back. Everyone was helpful and friendly. More
by TONYAPARMENTIER
Helpful September 17, 2018
Oil change debacle Chip on door handle during oil change. Took back. Replaced handle. Paint didn’t match. Took back again. 3 days without my car. Their issue. Chip on door handle during oil change. Took back. Replaced handle. Paint didn’t match. Took back again. 3 days without my car. Their issue. More
by M.SNITZER01
Verified CustomerEmployees Worked With
Steve, Adam Havens
September 17, 2018
Listen to needs and desires Nick was great! He was quick to adapt to what we told him we were looking for. He understood where we were at and help us find two cars that fit our b Nick was great! He was quick to adapt to what we told him we were looking for. He understood where we were at and help us find two cars that fit our budget. He made sure we were informed of our options but never pushed us in a way that we didn’t want to go. We would definitely go back to Nick when we’re ready to upgrade our cars. More
by Marsmcm
Employees Worked With
September 17, 2018
Leased a car from him I ended up closing the deal. We’ve leased there in the past and probably will again in the near future thank you ken Hulst I ended up closing the deal. We’ve leased there in the past and probably will again in the near future thank you ken Hulst More
by HULSTTRACY
Employees Worked With
September 17, 2018
I had a recall on my car and got an appt. fast and a rental Johnathan was very helpful in getting my recall done that week and had a rental car ready for me that morning. Also he was very accommodating when it Johnathan was very helpful in getting my recall done that week and had a rental car ready for me that morning. Also he was very accommodating when it came to working around my work schedules to get my car and return the rental! More
by JAMIE3394
Employees Worked With
Johnathan Uredi
September 17, 2018
always happy Even though repairs can be costly and not the top of our list of how we want to spend our hard earned money Berger helps the process. They truly care Even though repairs can be costly and not the top of our list of how we want to spend our hard earned money Berger helps the process. They truly care about their customers and do whatever they can to make the process pleasant. My service writer really has become like family! More
by DEMOCAR6269
Employees Worked With
September 17, 2018
Disappointed Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it Service rep told me I had to argue warranty with agent to cover claim. That’s not my job. My job is to purchase the warranty and pay for it More
by BRENTBARR11
Employees Worked With
September 17, 2018
Second time I've had a Oil leak I asked them to check and see if I had any oil on the pan they said they did it but they didn't got home 4 spots in my driveway took it back they spra I asked them to check and see if I had any oil on the pan they said they did it but they didn't got home 4 spots in my driveway took it back they sprayed it with water took it somewhere else they cleaned the filter off and stop the oil from Lake More
by olivia55t
Employees Worked With
I don't know none of these people
September 17, 2018
Failed starter Great service in my time of need! My starter failed and you fixed it. Everyone was pry professional ! I would recommend your dealership to anyone in Great service in my time of need! My starter failed and you fixed it. Everyone was pry professional ! I would recommend your dealership to anyone in the Grand Rapid area to anyone. More
by MSUGOGREEN
Employees Worked With
Damian Ross-Preez
September 15, 2018
Great service. Very pleasent people and very helpful. Any questions pertaining to my car, I usually always get a good and get a good price and good offers Very pleasent people and very helpful. Any questions pertaining to my car, I usually always get a good and get a good price and good offers More
by JEANETTE.VASQUEZ.JV
Employees Worked With
Adam Havens
