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Berger Chevrolet, Inc

Grand Rapids, MI

4.2
1,672 Reviews
Berger Chevrolet is a family-owned and -operated dealership that's proudly served Michigan drivers and the community since 1925. Visit our Chevy dealership in Grand Rapids, MI, for award-winning Chevrolet sales, service and financing you can trust!
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2525 28th St SE

Grand Rapids, MI

49512

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Showing 1,672 reviews

June 13, 2018

Icing on the Cake Excellent customer service! Felt kindness from the first greeting! Knowledgeable, Helpful, Genuinely Interested in my Needs! Love my 'New to Me' Chev More

by AVWork
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rudolph
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2018

Professional and friendly service Called Mark Bivins (service) and brought company van in for transmission code/slip. Had a new transmission installed the next day at the time he said More

by Rick61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

Great service. The service lane was clean and friendly. I was able to get my truck in and out quickly for a quick oil change service. I wish hours were longer and o More

by RYANMHARDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Christopher
June 12, 2018

Great experience! Berger has always treated me fairly. With their knowledge and understanding of the product they have been great. Thank you, Berger for the experien More

by HTLH48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Bivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Kramer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Al Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thurkettle, Joe Christopher, Hugh Collins, Michael Nelson, Jeremy Colon, Richard Carten
June 12, 2018

Great Experience! Staff was amazing and helpful. Brian Isch is a wonderful sales rep, and I really enjoyed working with him. I am new to the whole lease process, and he More

by PollyAnna12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Isch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2018

Knowledgeable and Honest We had a great experience with James Thurkettle at Berger. Very thorough. Great knowledge. Everyone took time to explain answers to our questions. No More

by SARAHMKEENEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Mariner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thurkettle
June 12, 2018

Negative battery terminal Good customer service and timely. Easily got in and out of the garage and was helpful and friendly. I would recommend the service to others. More

by DMARSHALLJR9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Havens
June 12, 2018

Best ever The oil change was quick and complete. I did not even have to leave my Chevy Silverado pickup truck during the service visit. I sat right in it. More

by Oil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Christopher
June 11, 2018

Leasing new Chevy Traverse The saleperson I dealt with very extremely knowledgeable on the car I was interested in and was able to pick the car I wanted to test drive on his fir More

by MARK.SATTERFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Pike, Greg Naki
June 11, 2018

Berger Service is very good I have always had a good experience at Berger With their service and quick oil changes, would Reccomend to anybody .looking to have their vehic More

by BARNDOG6020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
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