Bettenhausen Chrysler Dodge Jeep Ram

Outstanding Experience My new car purchase with Jamie Kwak at Bettenhausen Jeep was exceptional. I was working with Jamie over a seven day period and her follow-thru was ama My new car purchase with Jamie Kwak at Bettenhausen Jeep was exceptional. I was working with Jamie over a seven day period and her follow-thru was amazing. The end-result was she found me a great Jeep at a great price and I couldn't be happier. More

Great experience Worked with Ashley Campbell at the Ram dealer & I highly recommend her if you are looking for a vehicle in the future, no pressure sales & easy to wo Worked with Ashley Campbell at the Ram dealer & I highly recommend her if you are looking for a vehicle in the future, no pressure sales & easy to work with. Thanks and great job More

Service at it's finest Tom was a pleasure to work with. He answered all our concerns and was able to find us the perfect vehicle. My husband loves his new Ram Truck. Tom was a pleasure to work with. He answered all our concerns and was able to find us the perfect vehicle. My husband loves his new Ram Truck. More

What a Difference 10 Years Makes! I am someone who takes care of their vehicle and is thorough in finding the right dealer and replacement car when the time comes. After having my cur I am someone who takes care of their vehicle and is thorough in finding the right dealer and replacement car when the time comes. After having my current SUV for 10 years, I was hesitant to go through the experience of hidden costs, dishonest sales people and pressure to buy that I experienced all those years ago. Nothing could be further from the truth at Bettenhausen. I had the pleasure to work with Jamie Kwak and can only hope she is still around in 2, 5 or 10 years when I am in the market again. Jamie was very knowledgeable, honest and upfront with how the entire process would be. She understood that I spent a lot of time doing my own research and had already narrowed down my choice to a few Jeep Cherokees, so there was no need to cover every detail which made the process go by much quicker than I anticipated. At the same time, she also answered any questions that I had and provided various finance options that made the financing decision incredibly easy. All the while I did not feel pressured at all and with hers and everyone else's friendly personality that I encountered, I can honestly say I truly enjoyed the car buying experience. All of that on top of the best deal and price that I found for any dealership in the SE Illinois/NW Indiana area. I will definitely work with Bettenhausen again in the future and any of my family or friends looking for a car, I will send Jamie's way. More

Blow Up Or No Go Jeep Recently had my 100,000 mile preventative maintenance performed and everything was good until I recently experienced an issue with a repair that they Recently had my 100,000 mile preventative maintenance performed and everything was good until I recently experienced an issue with a repair that they did and to be fair I am not entirely certain that it has anything to do with that repair so I called to explain the situation and was quickly and promptly informed that they have 40 cars waiting to get in here so unless your car is going to blow up forget about it. This long term customer will be taking further service needs and purchasing my next vehicle elsewhere hope none of the 40 cars waiting have to come back because you can "forget about it" "no can do" "later gator". More

Friendly fast and efficient I'm a first time buyer and I came in with bad credit and nothing much to work with. After running numbers I was qualified for a new 2017 jeep renegade I'm a first time buyer and I came in with bad credit and nothing much to work with. After running numbers I was qualified for a new 2017 jeep renegade. Tom was able to get me the best car for a price i was able to work with. That being said sales manager Eric came out to talk to me personally. I've never seen that from any dealership I've been to. Both Tom and Eric were very honest and straight forward. Couldn't ask for more than that. They were never pushy about me buying a car it was all about what I liked and and what they could do to help me out. Thanks Tom Eric and bettenhousen. More

They’ve Gained Lifelong Customers My husband and I decided to trade in my car for a truck for him. After having a horrible experience at another dealership, we decided to try Bettenhau My husband and I decided to trade in my car for a truck for him. After having a horrible experience at another dealership, we decided to try Bettenhausen, and we’re so glad that we did! Tom was amazing, and walked us through the pros and cons of leasing vs. buying, and was incredibly candid on what we ought to spend our money on and what wasn’t worth it. Everyone was friendly, and it was so refreshing going to a dealership that takes their time, answers your questions, and doesn’t pressure you to purchase something just so they can get a commission. No slimy salesmen here! I would recommend this dealership and Tom to everyone! More

Workability Steve wanted to put me in the vehicle that I wanted to be in, not the vehicle that he wanted to sell me. He ran numbers right away on vehicles that I Steve wanted to put me in the vehicle that I wanted to be in, not the vehicle that he wanted to sell me. He ran numbers right away on vehicles that I was interested in and did not force me one way or another. He let me see all my options and let me decide what was best for me. Very low pressure, worked with me and eventually walked out with a brand new car. Be back in 3 years to work with him again. More

Pressure Free and Quick! This is my second pickup truck from Bettenhausen. Casey Dugan was great to work with and made the entire transaction fair and hassle free. Great peopl This is my second pickup truck from Bettenhausen. Casey Dugan was great to work with and made the entire transaction fair and hassle free. Great people to do business with. More

Friendly and knowledgable Jamie Kwak was my sales person. She sold me a 2018 Jeep Compass and my daughter a 2017 Renegade. She was friendly and knowledgable. She made sure I wa Jamie Kwak was my sales person. She sold me a 2018 Jeep Compass and my daughter a 2017 Renegade. She was friendly and knowledgable. She made sure I was satisfied every step of the way. She was not pushy and made sure we got the options we wanted. I will definitely recommend my family and friends. More