Bettenhausen Chrysler Dodge Jeep Ram

World Class Service Nick went above and beyond in making sure that he found the vehicle we wanted in the price rang we needed. He was patient, understanding, and ensured Nick went above and beyond in making sure that he found the vehicle we wanted in the price rang we needed. He was patient, understanding, and ensured that we were comfortable throughout. Most people think buying a car is the worst experience in the world. Just go see Nick. He will keep it simple and make sure you walk out happy. Thank you Nick! More

Quick, Easy, Painless! Amazing customer service with quick and knowledgeable salesmen! Nick Nowak was prepared for our arrival, both vehicles pulled up front ready to test d Amazing customer service with quick and knowledgeable salesmen! Nick Nowak was prepared for our arrival, both vehicles pulled up front ready to test drive. Brandon McHugh and Nick Nowak gave us an amazing deal that we could not pass up. Our little family loves our new vehicle. We could not be happier with our purchase and entire experience. More

Great Experience Sonata Silberzahn was very understanding and helpful. I went to go look at the Durango and left with a Jeep. She took the time to stick with me as I w Sonata Silberzahn was very understanding and helpful. I went to go look at the Durango and left with a Jeep. She took the time to stick with me as I was looking at a few different options and not sure if I was going to make a purchase that day. We looked at a few different vehicles and made me feel very comfortable and not pressured to purchase. Thank you, Robert More

Excellence at it's best I went in blind looking for a car, Jamie help me every step of the way. I did not feel like I was being harassed. I was very comfortable with Jamie an I went in blind looking for a car, Jamie help me every step of the way. I did not feel like I was being harassed. I was very comfortable with Jamie and how she handled buy a new car process. I also left educated about my car, warrant and maintenance. I will refer her to anyone I know that is looking for a car and I will definitely go back to get my next car. More

Outstanding Experience My new car purchase with Jamie Kwak at Bettenhausen Jeep was exceptional. I was working with Jamie over a seven day period and her follow-thru was ama My new car purchase with Jamie Kwak at Bettenhausen Jeep was exceptional. I was working with Jamie over a seven day period and her follow-thru was amazing. The end-result was she found me a great Jeep at a great price and I couldn't be happier. More

Great experience Worked with Ashley Campbell at the Ram dealer & I highly recommend her if you are looking for a vehicle in the future, no pressure sales & easy to wo Worked with Ashley Campbell at the Ram dealer & I highly recommend her if you are looking for a vehicle in the future, no pressure sales & easy to work with. Thanks and great job More

What a Difference 10 Years Makes! I am someone who takes care of their vehicle and is thorough in finding the right dealer and replacement car when the time comes. After having my cur I am someone who takes care of their vehicle and is thorough in finding the right dealer and replacement car when the time comes. After having my current SUV for 10 years, I was hesitant to go through the experience of hidden costs, dishonest sales people and pressure to buy that I experienced all those years ago. Nothing could be further from the truth at Bettenhausen. I had the pleasure to work with Jamie Kwak and can only hope she is still around in 2, 5 or 10 years when I am in the market again. Jamie was very knowledgeable, honest and upfront with how the entire process would be. She understood that I spent a lot of time doing my own research and had already narrowed down my choice to a few Jeep Cherokees, so there was no need to cover every detail which made the process go by much quicker than I anticipated. At the same time, she also answered any questions that I had and provided various finance options that made the financing decision incredibly easy. All the while I did not feel pressured at all and with hers and everyone else's friendly personality that I encountered, I can honestly say I truly enjoyed the car buying experience. All of that on top of the best deal and price that I found for any dealership in the SE Illinois/NW Indiana area. I will definitely work with Bettenhausen again in the future and any of my family or friends looking for a car, I will send Jamie's way. More

Service at it's finest Tom was a pleasure to work with. He answered all our concerns and was able to find us the perfect vehicle. My husband loves his new Ram Truck. Tom was a pleasure to work with. He answered all our concerns and was able to find us the perfect vehicle. My husband loves his new Ram Truck. More

Friendly fast and efficient I'm a first time buyer and I came in with bad credit and nothing much to work with. After running numbers I was qualified for a new 2017 jeep renegade I'm a first time buyer and I came in with bad credit and nothing much to work with. After running numbers I was qualified for a new 2017 jeep renegade. Tom was able to get me the best car for a price i was able to work with. That being said sales manager Eric came out to talk to me personally. I've never seen that from any dealership I've been to. Both Tom and Eric were very honest and straight forward. Couldn't ask for more than that. They were never pushy about me buying a car it was all about what I liked and and what they could do to help me out. Thanks Tom Eric and bettenhousen. More

Blow Up Or No Go Jeep Recently had my 100,000 mile preventative maintenance performed and everything was good until I recently experienced an issue with a repair that they Recently had my 100,000 mile preventative maintenance performed and everything was good until I recently experienced an issue with a repair that they did and to be fair I am not entirely certain that it has anything to do with that repair so I called to explain the situation and was quickly and promptly informed that they have 40 cars waiting to get in here so unless your car is going to blow up forget about it. This long term customer will be taking further service needs and purchasing my next vehicle elsewhere hope none of the 40 cars waiting have to come back because you can "forget about it" "no can do" "later gator". More