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Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
3,992 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome to the Bettenhausen Family,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,992 reviews
May 25, 2016
Casey is awesome!!! My husband and I would recommend working with Casey hands down. He was extremely helpful, down to Earth, extremely detail oriented and there was no p My husband and I would recommend working with Casey hands down. He was extremely helpful, down to Earth, extremely detail oriented and there was no pressure at all in working with him. He made sure that we got everything we wanted and needed in our Durango for our family and even stayed after closing time to complete the deal and make sure we had all of the tutorials necessary before we drove away. We loved working with Casey so much I did a little PSA on my Facebook page recommending him to all of my friends that may be in need of a car soon or in the future. If you work with Casey you won't be disappointed! More
by courtneyfeil1
Employees Worked With
Casey Dugan, Casey Dugan
Helpful May 24, 2016
Exceeded my expectations. I brought my 2016 Dodge Journey in for its very first oil change. My advisor was extremely friendly and helpful. i will bring my vehicle back to Chrys I brought my 2016 Dodge Journey in for its very first oil change. My advisor was extremely friendly and helpful. i will bring my vehicle back to Chrysler Jeep for all of my future service needs. More
by Klew
Employees Worked With
Steve Lewis
May 24, 2016
Brake noise Doing normal service, I asked for the brakes to be checked, as I was hearing a slight rubbing noise up front. They said they were fine. Two weeks late Doing normal service, I asked for the brakes to be checked, as I was hearing a slight rubbing noise up front. They said they were fine. Two weeks later, still hearing the noise I returned and had all brakes checked and they found the rotors on front to be pitted but in good shape still. They advised me to recheck brakes in about 7,00 miles. No charge again! Any other dealer would have told me to replace pads and rotors now. They are a credit to car dealerships everywhere. More
by Jimmy, Tinley Park
Employees Worked With
Heather and another young man in service
May 22, 2016
New Cherokee What started as a service call on my 2014 Cherokee Latitude for an oil change and tire rotation, ended in a purchase of a 2016 Cherokee Trailhawk. It' What started as a service call on my 2014 Cherokee Latitude for an oil change and tire rotation, ended in a purchase of a 2016 Cherokee Trailhawk. It's only been hours, but I love the car. Charles Johnson took the time to drive my husband and I from the Dodge location to the Jeep location to show us the cars while my other one was being serviced, and once we found a car we loved, spent the time to make the deal work out for us and educate us. Highly recommend the dealership for service and sales, this is the 2nd Jeep purchase in less than 2 years, and recommend Charles too! More
by Mumbls1
May 19, 2016
Awesome Experience I couldn't have asked for a better experience!! From test driving to signing the paperwork, everything went smoothly. My sales manager, Dave Carroll, I couldn't have asked for a better experience!! From test driving to signing the paperwork, everything went smoothly. My sales manager, Dave Carroll, answered all of my questions and explained everything in detail. He was honest, friendly and extremely helpful!!! More
by NewSoccerMom
Employees Worked With
Dave Carroll, Dave Carroll
May 19, 2016
Fantastic Customer Service!!!! Josh Bolz replaced my key fob so that the key I had that saw stolen would not work anymore. He was so considerate and professional! Josh Bolz replaced my key fob so that the key I had that saw stolen would not work anymore. He was so considerate and professional! More
by Hudson2014
Employees Worked With
Josh Bolz
May 17, 2016
2016 Dodge Challenger I purchased a 2016 Dodge Challenger last week with the assistance of Sonata Silberzahn and Steve Klimara-----Sonata and Steve were great in assisting I purchased a 2016 Dodge Challenger last week with the assistance of Sonata Silberzahn and Steve Klimara-----Sonata and Steve were great in assisting me with my purchase----both were so knowledgeable in every facet of my purchase----I want to thank both and will tell everyone about how her professionalism and helpfulness made my purchase an easy accomplishment----thank you both and all at Bettenhausen for my new Challenger---- More
by Bob P
Employees Worked With
Steve Klimara, Sonata Silberzahn
May 17, 2016
great Service was spot on. Was taken care of fast. Service department was excellent at taking care of my Jeeps needs.Will recommend to other Jeep owners abo Service was spot on. Was taken care of fast. Service department was excellent at taking care of my Jeeps needs.Will recommend to other Jeep owners about great service and fair prices. More
by cbolch
May 16, 2016
Best car buying experience Steve Callan and the team at Betthausen made this car buying experience the best I have ever had. I have bought 35 new cars in my life and have seen a Steve Callan and the team at Betthausen made this car buying experience the best I have ever had. I have bought 35 new cars in my life and have seen all kinds of shadiness. Steve stood behind his deal, no surprises. Very solid and honest. I WILL buy next new car at Betthausen because of Steve and the team. THANK YOU all. More
by Rjensen
Employees Worked With
Other Employees :
Alec Bettenhausen, Michael Cozzolino, Mike Cozzolino, Steve Callan
May 16, 2016
Good price . Great selection. The only dealer in a 50 mile radius that had the auburn peal gc summit. The price was right also. Great sales staff . Great selection. The only dealer in a 50 mile radius that had the auburn peal gc summit. The price was right also. Great sales staff More
by Doggie1960
Employees Worked With
Jay Dye, Jay Dye
