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Bical Auto Mall
Brooklyn, NY
883 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 883 reviews
August 04, 2025
Charlie Albanese has always been trustworthy, friendly, kind, professional and listens to concerns and needs. Quite experienced! Par excellence! Kudos! This is my second lease with Charlie Albanese. kind, professional and listens to concerns and needs. Quite experienced! Par excellence! Kudos! This is my second lease with Charlie Albanese. More
by ccpgiftofgab
Employees Worked With
July 30, 2025
scheduled an 8;30 am appointment for check engine light , pulled in on time service rep Ernest Wan told me gonna be at least 5 hours, he has to take care of his people first, like he was looking for a hand o pulled in on time service rep Ernest Wan told me gonna be at least 5 hours, he has to take care of his people first, like he was looking for a hand out if I wanna get bumped up become one of his people. I left it for the 5 hours he says gonna order the part & call me 3 to 5 days , 2 weeks later find out he never ordered the part. More
by charlloots
Employees Worked With
Ernest Wan
July 23, 2025
I have bought three cars through Bical Brooklyn. They will work with you to get you a fair price. They will work with you to get you a fair price. More
by Roxburyxt6
July 10, 2025
Bical Automall and it’s Staff are truly amazing. I have been getting vehicles from them for over 15 years and would recommend anyone to them without any hesitation! Charlie Albanese is a great empl I have been getting vehicles from them for over 15 years and would recommend anyone to them without any hesitation! Charlie Albanese is a great employee who assists without any pressure, he takes his time and answers all your questions. As they say YOU GOT A PAL AT BICAL!!! More
by Happy Customer
Employees Worked With
June 30, 2025
This is my third time leasing from Bical. I keep coming back because Charlie Albanese makes the process go smoothly. He is courteous, knowledgeable and extremely professional. Never felt pre I keep coming back because Charlie Albanese makes the process go smoothly. He is courteous, knowledgeable and extremely professional. Never felt pressured to seal a deal. I only want to do business with Charlie. More
by Angela
Employees Worked With
June 23, 2025
Very professional workers, Comfortable Vibe, Quick and smooth service... i will recommend to everyone. I got my 9th cars in a row... Thank you Bical auto Mall !!! smooth service... i will recommend to everyone. I got my 9th cars in a row... Thank you Bical auto Mall !!! More
by dmitrisobolev
June 19, 2025
This was my first transaction with Bical Auto Mall. The staff were very helpful and made the atmosphere warm and friendly. Mr. Charlie Albanese, Sales & Leasing Consultant was very professional and w The staff were very helpful and made the atmosphere warm and friendly. Mr. Charlie Albanese, Sales & Leasing Consultant was very professional and went above and beyond to help me with my first official auto purchase in Brooklyn. To this day he is still assisting me with additional information and concerns with the vehicle. In addition, Mr. Wrenroy Smith, F&I Manager was very knowledgeable of the financing aspect of the company and answered all my questions. I look forward to doing business here and would recommend friends and family as well. More
by ANNETTA
Employees Worked With
June 12, 2025
Have been working with Charlie Albanese for several years, he is knowledgeable, helpful and kind. He makes the whole leasing process smooth and easy. Thanks Charlie years, he is knowledgeable, helpful and kind. He makes the whole leasing process smooth and easy. Thanks Charlie More
by Carol
June 06, 2025
Charlie is great. I had to fight for best deal but eventually got it I think I had to fight for best deal but eventually got it I think More
by GT
Employees Worked With
June 05, 2025
Bical auto mall is always clean when I have an appointment. Staff are always professional and helpful. appointment. Staff are always professional and helpful. More
by mrjgood430
Employees Worked With
