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Bical Auto Mall

Brooklyn, NY

4.7
888 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 888 reviews

August 26, 2025

Great salesman, Knowledgeable and courteous. Charles Albanese is a delight to deal with and I would recommend him and recommended to relatives and frinds. More

by momgaeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

I cannot say enough about Charlie, He makes the process so easy, always a fair price and he cares about you. The entire staff is just as friendly and caring. More

by Andy319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry (Body Shop)
Aug 25, 2025 -

Bical Auto Mall responded

Thank you so much for your kind words, Andy! Your positive feedback about Charlie and our team at Bical Auto Mall is greatly appreciated. It's our goal to make the car buying process as smooth and enjoyable as possible, and it's wonderful to hear that we succeeded. We hope to see you again for your next vehicle purchase! Best, The Bical Auto Mall Team

August 25, 2025

Fantastic experience working with Bical Auto Mall, especially working with Charlie. He made the process easy and smooth and found me the perfect vehicle to meet my traveling needs. More

by nicolealbanese516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Bical Auto Mall responded

Thank you, Nicole! We truly appreciate your wonderful review and are delighted to hear about your fantastic experience with Charlie at Bical Auto Mall. It's great to know you found the perfect vehicle for your traveling needs. Looking forward to assisting you again in the future! Safe travels! Best, The Bical Auto Mall Team

August 18, 2025

Charlie is the best. can always rely on him for anything. family been dealing with him for 10yrs and maybe has 5-6 of family members. recently purchased my lease and it t More

by comish516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Bical Auto Mall responded

Thank you! We appreciate your feedback about your experience at Bical Auto Mall. We're happy to hear that you've been a loyal customer for over 10 years and that Charlie has consistently provided you with reliable service. It's great to know that your leasing process was quick and efficient. We look forward to assisting you and your family in the future. Best, The Bical Auto Mall Team

August 07, 2025

Charlie was very helpful in explaining the finance options and finding vehicle that best suited my needs. Was very professional and easy to work with. More

by nicolealbanese516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2025 -

Bical Auto Mall responded

Thank you for your kind words, Charlie! We are thrilled to hear that Charlie was able to assist you in finding the perfect vehicle and explain the finance options clearly. At Bical Auto Mall, we strive to provide a professional and seamless experience, and it’s wonderful to know that you found it easy to work with us. We hope to see you again soon! Best, The Bical Auto Mall Team

August 04, 2025

Charlie Albanese has always been trustworthy, friendly, kind, professional and listens to concerns and needs. Quite experienced! Par excellence! Kudos! This is my second lease with Charlie Albanese. More

by ccpgiftofgab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Bical Auto Mall responded

Thank you for your review! We're glad about your positive experience with Charlie at Bical Auto Mall. It's great to know that his professionalism and willingness to listen made your leasing process enjoyable. We're grateful for your loyalty and look forward to assisting you again. Best, The Bical Auto Mall Team

July 30, 2025

scheduled an 8;30 am appointment for check engine light , pulled in on time service rep Ernest Wan told me gonna be at least 5 hours, he has to take care of his people first, like he was looking for a hand o More

by charlloots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Wan
Jul 31, 2025 -

Bical Auto Mall responded

Thank you for sharing your experience with us. We understand your frustration regarding the service and delay for the check engine light issue. This is not the standard we aim for at Bical Auto Mall. Your feedback is invaluable, and we encourage you to contact us directly with your name to discuss this further, as we are unable to locate you as a customer in our system. We want to ensure we address your concerns effectively. Thank you for bringing this to our attention. Best, The Bical Auto Mall Team

July 23, 2025

I have bought three cars through Bical Brooklyn. They will work with you to get you a fair price. More

by Roxburyxt6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Bical Auto Mall responded

Thank you for your review! We're happy to hear that you have purchased three cars through Bical Auto Mall and that we were able to help you find fair prices. Your satisfaction means a lot to us. We look forward to assisting you again. Best, The Bical Auto Mall Team

July 10, 2025

Bical Automall and it’s Staff are truly amazing. I have been getting vehicles from them for over 15 years and would recommend anyone to them without any hesitation! Charlie Albanese is a great empl More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ramoutar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Soroka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Bical Auto Mall responded

Thank you so much for your wonderful review! We're thrilled to hear that you've been a loyal customer of Bical Auto Mall for over 15 years. It’s great to know that Charlie provided you with excellent service and a pressure-free experience. We truly appreciate your recommendation and look forward to assisting you for many more years to come! Don’t hesitate to visit us again anytime. Best, The Bical Auto Mall Team

June 30, 2025

This is my third time leasing from Bical. I keep coming back because Charlie Albanese makes the process go smoothly. He is courteous, knowledgeable and extremely professional. Never felt pre More

by Angela
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2025 -

Bical Auto Mall responded

Thank you so much for your excellent review, Angela! We truly appreciate your loyalty to Bical Auto Mall and are thrilled to hear that Charlie provided you with a smooth and professional leasing experience. It's great to know that you're comfortable working with him. We look forward to assisting you again in the future! Best, The Bical Auto Mall Team

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