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Bical Auto Mall
Brooklyn, NY
865 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 865 reviews
April 24, 2022
The process was done with ease Charlie Albanese was knowledgeable, professional just an excellent salesman knowledgeable, professional just an excellent salesman More
by roseanncarrara
April 24, 2022
I have been dealing with Charlie Albanese for my last three Cadillacs and he is a great salesman with a great deal of knowledge. Charlie has made it very easy buying a new car and he is a very pleasant three Cadillacs and he is a great salesman with a great deal of knowledge. Charlie has made it very easy buying a new car and he is a very pleasant and respectful person. Everyone at BICAL is very professional and respectful to deal with !! Thank You BICAL. More
by Herb-Sandy
Employees Worked With
April 24, 2022
We always lease our vehicle through Bical and we always do it through Charlie Albanese. Charlie is professional, courteous and an all around pleasure to deal with. The lease process is fast and efficient, do it through Charlie Albanese. Charlie is professional, courteous and an all around pleasure to deal with. The lease process is fast and efficient, we were in our new car in no time at all. More
by TCalBklyn
Employees Worked With
April 23, 2022
Thank you Shay and Jamil for your assistance. Got my 3rd car from Bical Auto Mall. 5 stars Got my 3rd car from Bical Auto Mall. 5 stars More
by Lonnie Dudley
April 20, 2022
Once again Charlie Albanese comes through for me. He is the best out there. I called and inquired about a new pick up truck and I was driving it home and happy only a few days later. He is the best out there. I called and inquired about a new pick up truck and I was driving it home and happy only a few days later. More
by rje
Employees Worked With
April 20, 2022
Shay is very knowledgeable , Jamil looked out for me. Amazing dealership. Loving my 2022 Chevy Silverado Trail Boss Amazing dealership. Loving my 2022 Chevy Silverado Trail Boss More
by Charles Thompson
April 18, 2022
My salesman Carlton was one of the easiest no pressure salesman I’ve ever dealt with. I came from out of state for a car he came right out shook my hand made me feel comfortable and at home. He found me a salesman I’ve ever dealt with. I came from out of state for a car he came right out shook my hand made me feel comfortable and at home. He found me a car that I was extremely happy with and stayed after hours to get it done. Glad I found this dealership made it worth the trip and Carlton was Class A salesman if your in looking for new or pre owned vehicle he’s your guy, and this is the dealership. More
by bigcoop45
April 13, 2022
My phone experience is a 10/10! Mr. Andrei McKenzie was so helpful and patient! He remained realistic and allowed me to choose opposed to him forcing his opinions on me. I love my n Mr. Andrei McKenzie was so helpful and patient! He remained realistic and allowed me to choose opposed to him forcing his opinions on me. I love my new car and loves the service! More
by joannaperpignand
April 12, 2022
One of the most easiest car buying transaction I ever had. Carlton Harley was the best. He answered all my questions and helped in every possible way. I highly recommend Bacal and Ask for Carlton !! had. Carlton Harley was the best. He answered all my questions and helped in every possible way. I highly recommend Bacal and Ask for Carlton !! More
by Joedamore2
April 09, 2022
Thank you to Charlie Albanese for making my new lease possible! To say that the inventory for cars is limited is an understatement, but Mr. Albanese made it happen quickly! He is polite, friendly, knowl possible! To say that the inventory for cars is limited is an understatement, but Mr. Albanese made it happen quickly! He is polite, friendly, knowledgeable, and laid all my fears to rest. I’m now happily driving my 2022 silver Chevy Malibu and can just enjoy the ride. You cannot go wrong if you put yourself in Mr. Albanese’s hands. Since I’m already familiar with the wonderful service department, I’m a happy customer. More
by stayslim250
Employees Worked With
