Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bical Auto Mall
Brooklyn, NY
826 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 826 reviews
April 01, 2019
Encore 2019 Shayan was amazing worked with us and gave us an amazing leasing deal for our new 2019 Buick Encore. Shayan and John were experienced and honest. Th Shayan was amazing worked with us and gave us an amazing leasing deal for our new 2019 Buick Encore. Shayan and John were experienced and honest. Thank you for a great deal. More
by Rosie
Helpful March 30, 2019
Exceptional Andrei was patient, knowledgeable, and kind. He explained everything thoroughly and never rushed us. He trrated my family and I with respect. Great ex Andrei was patient, knowledgeable, and kind. He explained everything thoroughly and never rushed us. He trrated my family and I with respect. Great extraordinary service More
by Stephanie.v.joseph
Employees Worked With
March 30, 2019
The best time ever spending money on a car. The staff made you feel right at home greeted us as we exited our car.This location is new and from the showroom to the customer service area that is The staff made you feel right at home greeted us as we exited our car.This location is new and from the showroom to the customer service area that is child friendly was AMAZING.Jason Siegel treated my family and I like we were his best friends.Could not have been more helpful. He took the time to explain all aspects of buying and leasing. Come to BICAL of Brooklyn for your next vehicle.You will not be dissapointed. More
by DMAN723
March 29, 2019
Charlie is a great asset to the dealership Charlie was very attentive to my specific needs and requests, not over selling me or redirecting me. The only complaint is that he is SO great, severa Charlie was very attentive to my specific needs and requests, not over selling me or redirecting me. The only complaint is that he is SO great, several other customers who wanted to meet with him as well intruded on our interaction lengthening the time I spent at the dealership. However, he was professional and tried his best to be speedy. I will return to see him when my lease it up for sure. More
by Kathryn
Employees Worked With
March 26, 2019
EASY AND FUN EXPERIENCE When my wife and I walked into the dealership we did not intend to close a deal that day. We met with Jamil first who was very knowledgeable and showe When my wife and I walked into the dealership we did not intend to close a deal that day. We met with Jamil first who was very knowledgeable and showed us the car we ended up leasing. He was very professional and helped us with our decision. We then met with Andrei who was also very professional and showed us the ins and outs of the car. The entire experience was pleasant and educational and, to our surprise, kind of fun. The showroom was lovely and clean and the entire staff extremely friendly. Both Jamil and Andrei did a great job. Jim Fitzgerald More
by carsjim122
March 25, 2019
Breezy Walked in staff was pleasant, new location is beautiful! I told then what I wanted, and they delivered! I did not have to spend my entire day, doing p Walked in staff was pleasant, new location is beautiful! I told then what I wanted, and they delivered! I did not have to spend my entire day, doing paperwork and I loved it! I will recommend friends and family for sure!! More
by Cynthia
Employees Worked With
Dave George
March 23, 2019
Mr Charlie, a trustworthy salesman Mr Charlie Albanese is an excellent salesman and he’s the reason why we always return. We come from Queens and is worth the drive. Mr Charlie Albanese is an excellent salesman and he’s the reason why we always return. We come from Queens and is worth the drive. More
by Josefina
Employees Worked With
March 23, 2019
One of the best dealerships Thanks for your patience and professional attitude it was a great experience thanks to my salesman Osvaldo sales manager Jamil and finance specialist Thanks for your patience and professional attitude it was a great experience thanks to my salesman Osvaldo sales manager Jamil and finance specialist Megan great job More
by Ninogetz
March 19, 2019
The whole experince was awesome everyone was friendly Charlie was so helpful - he was patience and caring when I was making my decision about he car lease. I would recommend Charlie and everyone at Bical Charlie was so helpful - he was patience and caring when I was making my decision about he car lease. I would recommend Charlie and everyone at Bical. More
by Carol
Employees Worked With
Other Employees :
I thinbk her name was Nicole (where I signed my lease papers)
March 19, 2019
Best Dealership Ever !!!!! I interacted with Shay and Jamil and they where by far the best people to deal with. They saw my situation and gave me different options based on how I interacted with Shay and Jamil and they where by far the best people to deal with. They saw my situation and gave me different options based on how to improve it. I am soo in love with my new car , I have no regrets. The customer service was a bonus , and I absolutely had fun!!! More
by Ashley Bailey
