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Bical Auto Mall

Brooklyn, NY

4.7
822 Reviews
Welcome to Bical Auto Mall where providing the highest level of customer satisfaction is our primary goal. We provide one-stop shopping for new, Chevrolet-Buick-GMC and Cadillac models in our new, 200,000 square foot facility just seconds from the Belt Parkway, Exit 11N. Over 600 vehicles are stored indoors for easy viewing in all weather conditions. We carry a full line of Certified Pre-Owned models as well as all brand pre-owned vehicles. Please visit and see why we earned top honors for customer satisfaction with DealerRater.
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2859 Flatbush Avenue

Brooklyn, NY

11234

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Showing 822 reviews

October 23, 2018

New Lease leaving Honda Isaac Griffith saw us looking at a Chevy Traverse getting ready for no more minivan. He was wonderful, knowledgeable,nicest sales person I have ever More

by lad123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Griffith
Oct 24, 2018 -

Bical Auto Mall responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new Chevy Traverse and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, The Bical Auto Mall Team

October 19, 2018

VERY PROFESSIONAL Mr. Charlie Alba]nese was excellent in the handling of my lease for a i2019 Equinox. He made the transactions go smoothly and without any problems. More

by doggykover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Bical Auto Mall responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Best, The Bical Auto Mall Team

October 16, 2018

“Knowledgeable, efficient, courteous” This was my first experience leasing a car through Bical Auto. I was referred to Charlie Albanese by a friend who had nothing but wonderful things to More

by Barbara125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at Bical Auto Mall! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Bical Auto Mall Team

October 16, 2018

Excellent, stress-free customer service Professional and courteous personnel, willing to work with the customer to lead to a satisfactory purchasing experience. Highly recommend. Salesman, J More

by The Prof.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Daniel
Oct 16, 2018 -

Bical Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are happy to hear that our team worked hard enough to make your purchase completely painless. Best, The Bical Auto Mall Team

October 15, 2018

Excellent, A great place to shop for an excellent car , professionally way of explaining every detail of a sale that makes feel very comfortable and definitely s More

by Euro2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

October 10, 2018

Quick...In & Out !!! So easy to lease a car here! Literally in & out! Just bring old lease &/or lease from a competitor, if applicable, your licence and licence of any ot More

by 10311987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty
Oct 11, 2018 -

Bical Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, The Bical Auto Mall Team

October 09, 2018

Bical Auto Mall is the BEST in the business! We have been coming to Bical Auto Mall for 30 years. To us, it feels like family. We have been to other dealerships and service centers but we always More

by adamico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scotty
Oct 09, 2018 -

Bical Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at Bical Auto Mall! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, The Bical Auto Mall Team

October 07, 2018

Highly Recommended I highly recommend Bical Auto Mall. After dealing with several dishonest and "typical" salespeople else where, i stumbled upon Bical and they couldn't More

by Michmich81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Spoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shay, Francis Mendoza
Oct 07, 2018 -

Bical Auto Mall responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Best, The Bical Auto Mall Team

October 05, 2018

Great experience when figuring out my new lease. Very helpful when deciding which car was right for me. Easy transition when bringing back my old lease. More

by kings1709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrei Mckenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Quaiser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2018 -

Bical Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best, The Bical Auto Mall Team

October 02, 2018

Great experience Charlie at BICAL AUTO is great. He makes everything easy and understandable. It was wonderful to work with him. I am so happy with my new leased ca More

by Ruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Albanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Oct 02, 2018 -

Bical Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Bical Auto Mall Team

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