Bical Auto Mall

Great deal, fast service. The team at Bical, especially Michael, was professional and courteous. We worked together to get a great deal and the whole process was done in less t The team at Bical, especially Michael, was professional and courteous. We worked together to get a great deal and the whole process was done in less than two hours. More

GREAT CUSTOMER SERVICE /BEAUTIFUL SHOWROOM! Great customer service with a hassle free and smooth process. I initially went to the old location at Kristal automal with charlie albanese where he w Great customer service with a hassle free and smooth process. I initially went to the old location at Kristal automal with charlie albanese where he was extremely patient with me as I must have asked him about different options. But then I realized I still had time on my old lease and decided to wait it out. 3 weeks later I arrived to the NEW dealership of Kristal (which is now under the new name "BICAL" on flatbush avenue) and was helped by an amazing dealer named ABDEL SOLIMON. He offered me great customer service and was extremely patient with my needs. He was very knowledgeable about the cars and was THE BEST to work with. The same day I left with a brand new Chevy Equinox AND I even brought my family member that bought a car the same day! VERY HELPFUL!, VERY PATIENT!, VERY CLEAN FACILITY..HIGHLY RECOMMEND More

Great Experience! Great experience working with Charlie Albanese. This is our second lease from this dealership and we're very happy with overall experience. Charlie Great experience working with Charlie Albanese. This is our second lease from this dealership and we're very happy with overall experience. Charlie was knowledgeable, professional and extremely helpful in getting us our 2018 Traverse and really worked with us. Thanks again for a great experience. More

Always the best dealer to get the best deal Charlie Albanese always helps me and my family and friends. Call him for your next GM car. Go see their new facility. They have the largest selection Charlie Albanese always helps me and my family and friends. Call him for your next GM car. Go see their new facility. They have the largest selection at one location More

Great Customer Service overall Michael Ricketts was very professional in his interaction with me and my lady. He answered all our concerns regarding lease trade-in. It as a hassle Michael Ricketts was very professional in his interaction with me and my lady. He answered all our concerns regarding lease trade-in. It as a hassle free exchange. Him and the rest of the team were spot on as relating to any questions we had. He helped us obtain a new 2018 equinox and payments were the same as previously.. More

GREAT CUSTOMER SERVICE Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding cust Every staff person I have dealt with at Kristal ,Bical has been outstanding from Sales, to Parts to Service. Outstanding dealership. Outstanding customer service. Great overall experience. More

Mike Ricketts Fit me with a great mode of transportation that lowered my insurance bill $175 every six months. That is a great trick nowadays. Mike is personable an Fit me with a great mode of transportation that lowered my insurance bill $175 every six months. That is a great trick nowadays. Mike is personable and knowledgeable and cares for his customer. More

Michael Ricketts and the Bical Auto Mall team Just a few words to commend Michael for making my experience with Bical Auto Mall a pleasant one. As he hoped, it was a simple, hassle free exchange, Just a few words to commend Michael for making my experience with Bical Auto Mall a pleasant one. As he hoped, it was a simple, hassle free exchange, unlike the many dealerships I have dealt with in the past.. Believe me, I have owned and leased quite a number of cars in my lifetime, and I can honestly say this was the easiest purchase I ever made. "Everyone" involved were very accommodating and concerned about my expectations. More

Simple and easy We first visited the dealership 3 years ago, that's when we met Michael Ricketts. He was very helpful and pleasant we even sent our daughter and she p We first visited the dealership 3 years ago, that's when we met Michael Ricketts. He was very helpful and pleasant we even sent our daughter and she purchased a vehicle also. Fast forward to today Michael still has the same work ethic. A very hard working young man. The whole team was great,(don't remember everyone's name) very professional and friendly. Our experience was a joy. The new dealership is very nice. The location is more convenient and accessible. We'll see you for our 1st service visit. Thank You More

GREAT GREAT COURTNEY IN SALES - WAS OUTSTANDING ,VERY PROFESSIONAL. HE HELP US PURCHASE A CAMERO AN MADE THE TRANSACTION SMOOTH .HE GOT US WITHIN OUR BUDGET AN COURTNEY IN SALES - WAS OUTSTANDING ,VERY PROFESSIONAL. HE HELP US PURCHASE A CAMERO AN MADE THE TRANSACTION SMOOTH .HE GOT US WITHIN OUR BUDGET AN MY SON GOT A GREAT GIFT THANK YOU SO MUCH! More